Woodfield House

We have written this inspection report in a shorter format because our overall rating of the service as Good has not changed since our last inspection.

People told us the service felt like home and staff were kind to them. People told us they felt safe and the staff had received safeguarding adults training and understood how to protect people from harm. People told us there were enough staff to meet their needs.

Care records were up to date and there were risk assessments in place to provide information to staff in caring for people.

Medicines were safely stored and administered.

Staff had regular supervision and had completed training in key areas. Staff meetings took place and staff told us they could contribute ideas on how the service ran.

People were supported to have choice and control of their lives, although there was lack of clarity regarding one person's liberty to leave the building unaccompanied. This aside staff supported people them in the least restrictive way possible; the policies and systems in the service supported this practice.

There were systems in place to prevent the spread of infection. Accidents and incidents were logged and were reviewed; learning took place.

The registered manager was well regarded by health and social care professionals and audits took place in key areas, although audits had not identified duplicate and at times contradictory information in the care records.

We have made a recommendation in relation to getting feedback on the service from all interested parties.

The five questions we ask about services and what we found