Short Break Service

Short Break Service is a 'care home' type of service that provides periods of respite care for people aged between 18 and 65 years of age with a learning disability and who may also have profound physical disabilities. The service provides support to approximately 60 people through periods of planned respite throughout the year. At any one time the service can accommodate a maximum of 10 people. The service also supports people who need respite on an emergency basis. All the people who use the service live in the London Borough of Ealing. At the time of our inspection there were 4 people using the service.

Right Support The service supported people to have the maximum possible choice, control and independence and they had control over their own lives. Staff supported them in the least restrictive way possible and in their best interest; the policies and systems in the service supported this. The service gave people care and support in a safe, clean environment that met their physical and sensory needs. Staff supported people to take part in activities and pursue their interests in their local area. Staff enabled people to access specialist health and social care support in the community.

Right Care Staff treated people well and promoted their dignity and independence. People's communication needs were identified, and care plan's provided detailed information on their individual communication systems. People could communicate with staff and understand information given to them because staff supported them consistently and understood their individual communication needs. Medicines were safely managed by trained staff who administered people's medicines in line with the prescriber's instructions. The service had enough appropriately skilled staff to meet people's needs and keep them safe.