The Laurels Care Home
- Care home
- 36 beds
- No nursing
- Dementia care
- Registered since 2011
- Congleton, Cheshire East, North West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Its last inspection improved it from Requires improvement to Good.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
67 of 88
rated care homes in Cheshire East are rated Good, like this one.
The Laurels Care Home: inspection record
Rated Good in September 2019, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Park Lane Residential Home Good, 0.3 miles away
- G Bradwell Court Residential Care Home Good, 0.4 miles away
- RI Priesty Fields Care Home Requires improvement, 0.5 miles away
- RI Applecroft Residential Care Home Requires improvement, 0.6 miles away
- G Heliosa Nursing Home Good, 0.7 miles away
What inspectors found
From the Care Quality Commission's inspection report published 18 November 2020. Quoted under the Open Government Licence.
We found the following examples of good practice.
Read the rest of CQC's summary
Staff were provided with the personal protective equipment (PPE) they needed. We observed this was used in accordance current with national guidance.
People living at The Laurels confirmed they were able to see family members through window visits. Indoor visits had not been possible, however the registered manager was exploring options to establish if this could be accommodated during the winter months. The provider ensured friends and family were kept informed of infection outbreaks and changes to visiting arrangements through regular updates and newsletters.
People who had been newly admitted to the home were supported to self isolate. Staff had devised 'boredom boxes' which contained activities to keep people occupied whilst staying in their bedrooms.
The Laurels had two designated infection control leads. These staff members supported the registered manager to ensure all staff understood and followed the most current guidance to manage risks relating to Covid-19. Cleaning schedules and routines had also increased to reduce the risks of cross infection.
Further information is in the detailed findings below.
The five questions we ask about services and what we found
Questions to ask when you visit
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Michele Jackson
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)8 inspection reports, latest 18 November 2020. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Aegis Residential Care Homes LimitedBrand: Pearlcare
- Ownership type
- Organisation
- Companies House number
- 03297710 (opens Companies House)
Aegis Residential Care Homes Limited runs 6 services in England, 5 of them in the North West. 6 are rated Good or Outstanding.
Other services run by Aegis Residential Care Homes Limited
- G Holly Bank Care Home Good. Care home, Westmorland and Furness
- G Ladydale Care Home Good. Care home, Staffordshire, West Midlands
- G The Clough Care Home Good. Care home, Bolton
- G The Knights Care Home Good. Care home, Lancashire
See all 6 services run by Aegis Residential Care Homes Limited
Getting help from Cheshire East Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Cheshire East Council
- Ask for a care needs assessment
- Phone: 0300 123 5010. Out-of-hours emergencies: 0300 123 5022
- Support for carers
- Paying for care: Cheshire East Council
Checked on the council's website, November 2026.
Common questions
- Does The Laurels Care Home provide nursing care?
- No. The Care Quality Commission lists The Laurels Care Home as a care home without nursing.
- How many beds does The Laurels Care Home have?
- The Care Quality Commission's register lists 36 beds at The Laurels Care Home.
- When was The Laurels Care Home last inspected?
- The Care Quality Commission's latest rating for The Laurels Care Home was published on 17 September 2019.
- Who runs The Laurels Care Home?
- The Laurels Care Home is run by Aegis Residential Care Homes Limited. It runs 6 services in England, 5 of them in the North West.
- What is The Laurels Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 17 September 2019.
Contact
- Phone
- 01260 278710
- Address
- Canal Road, Congleton, CW12 3AP Map (opens Google Maps)
Compare nearby
- G Park Lane Residential Home Good, 0.3 miles away
- G Bradwell Court Residential Care Home Good, 0.4 miles away
- RI Priesty Fields Care Home Requires improvement, 0.5 miles away
- RI Applecroft Residential Care Home Requires improvement, 0.6 miles away
- G Heliosa Nursing Home Good, 0.7 miles away