Rated Care Homes

The Laurels Care Home

G

Good

Rated on

Rating from the Care Quality Commission.

At a glance

  • 4 ratings

    Its last inspection improved it from Requires improvement to Good.

  • 7 years

    since the latest rating was published. A rating this old may not show how the service is today.

  • 67 of 88

    rated care homes in Cheshire East are rated Good, like this one.

The Laurels Care Home: inspection record

Care home, 36 beds, Cheshire East

Rated Good in September 2019, up from Requires improvement.

The Laurels Care Home: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Compare nearby

  1. G
    Park Lane Residential Home Good, 0.3 miles away
  2. G
  3. RI
    Priesty Fields Care Home Requires improvement, 0.5 miles away
  4. RI
    Applecroft Residential Care Home Requires improvement, 0.6 miles away
  5. G
    Heliosa Nursing Home Good, 0.7 miles away

See all care homes in Cheshire East

See all care homes in Congleton

What inspectors found

From the Care Quality Commission's inspection report published 18 November 2020. Quoted under the Open Government Licence.

We found the following examples of good practice.

Read the rest of CQC's summary

Staff were provided with the personal protective equipment (PPE) they needed. We observed this was used in accordance current with national guidance.

People living at The Laurels confirmed they were able to see family members through window visits. Indoor visits had not been possible, however the registered manager was exploring options to establish if this could be accommodated during the winter months. The provider ensured friends and family were kept informed of infection outbreaks and changes to visiting arrangements through regular updates and newsletters.

People who had been newly admitted to the home were supported to self isolate. Staff had devised 'boredom boxes' which contained activities to keep people occupied whilst staying in their bedrooms.

The Laurels had two designated infection control leads. These staff members supported the registered manager to ensure all staff understood and followed the most current guidance to manage risks relating to Covid-19. Cleaning schedules and routines had also increased to reduce the risks of cross infection.

Further information is in the detailed findings below.

The five questions we ask about services and what we found

Questions to ask when you visit

  1. The last rating is 7 years old. Ask what has changed since then.
  2. Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
  3. Visit at different times of day, including a mealtime.

Registration details

Registered manager
Michele Jackson
Registered with the CQC since
What it provides
Care home service without nursing
Who it supports
Dementia, Older People

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

8 inspection reports, latest 18 November 2020. The reports are on the Care Quality Commission website.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Provider
Aegis Residential Care Homes LimitedBrand: Pearlcare
Ownership type
Organisation
Companies House number
03297710 (opens Companies House)

Aegis Residential Care Homes Limited runs 6 services in England, 5 of them in the North West. 6 are rated Good or Outstanding.

Other services run by Aegis Residential Care Homes Limited

  1. G
    Holly Bank Care Home Good. Care home, Westmorland and Furness
  2. G
    Ladydale Care Home Good. Care home, Staffordshire, West Midlands
  3. G
    The Clough Care Home Good. Care home, Bolton
  4. G
    The Knights Care Home Good. Care home, Lancashire

See all 6 services run by Aegis Residential Care Homes Limited

Getting help from Cheshire East Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does The Laurels Care Home provide nursing care?
No. The Care Quality Commission lists The Laurels Care Home as a care home without nursing.
How many beds does The Laurels Care Home have?
The Care Quality Commission's register lists 36 beds at The Laurels Care Home.
When was The Laurels Care Home last inspected?
The Care Quality Commission's latest rating for The Laurels Care Home was published on 17 September 2019.
Who runs The Laurels Care Home?
The Laurels Care Home is run by Aegis Residential Care Homes Limited. It runs 6 services in England, 5 of them in the North West.
What is The Laurels Care Home's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 17 September 2019.

Contact

Phone
01260 278710
Address
Canal Road, Congleton, CW12 3AP Map (opens Google Maps)
Read the full inspection report (opens the Care Quality Commission website)

Compare nearby

  1. G
    Park Lane Residential Home Good, 0.3 miles away
  2. G
  3. RI
    Priesty Fields Care Home Requires improvement, 0.5 miles away
  4. RI
    Applecroft Residential Care Home Requires improvement, 0.6 miles away
  5. G
    Heliosa Nursing Home Good, 0.7 miles away

See all care homes in Cheshire East

See all care homes in Congleton