Holly Bank Care Home
- Care home
- 31 beds
- No nursing
- Dementia care
- Registered since 2011
- Milnthorpe, Westmorland and Furness, North West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
5 ratings
First rated Requires improvement in 2015, most recently Good in June 2022.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
45 of 53
rated care homes in Westmorland and Furness are rated Good, like this one.
Holly Bank Care Home: inspection record
Rated Good in June 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- RI Westmorland Court Nursing and Residential Home Requires improvement, 0.3 miles away
- G Abbeyfield Silverdale & District Society Limited Good, 1.9 miles away
- – Greenacres Not yet rated, 2.6 miles away
- G Hartland House Good, 3 miles away
- G Croftside Good, 3 miles away
About the service
From the Care Quality Commission's inspection report published 8 September 2023. Quoted under the Open Government Licence.
Holly Bank Care Home is a care home providing accommodation for up to 31 older people, including people living with dementia. At the time of the inspection there were 19 people living at the home.
What inspectors found
We received information raising concerns about the support for people during hot weather and the suitability of the environment. We wrote to the provider and asked for information around their systems and processes. This included 'hot-weather' protocols, assessment of people's needs, staff awareness and policy and procedure for managing people's safety (safeguards). We inspected the home to see how care and support was being provided against the information the provider had shared with us.
Read the rest of CQC's summary
During the inspection we noted people were offered drinks and there was a choice of drinks available and within easy reach. Hydration charts had been completed by staff. When there was a concern people were not drinking enough, they were monitored with action taken in appropriate cases.
Heating equipment was working properly and had been inspected by an expert and certified as being safe and effective.
Whilst we did not identify any additional concerns in relation to Holly Bank Care Home, we found that the provider's progression of environmental improvements required updating. Some areas of the home required refurbishment. We have made a recommendation about this.
The manager and provider representative was working closely with the local safeguarding team to reflect on the current practice within the service to ensure that lessons were learned and to make improvements where needed. Rating at last inspection The last rating for this service was Good (published 15 June 2022).
Questions to ask when you visit
- Safe was rated Requires improvement on 16 June 2022. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Registration details
- Registered manager
- Anna Razon
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)10 inspection reports, latest 8 September 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Aegis Residential Care Homes LimitedBrand: Pearlcare
- Ownership type
- Organisation
- Companies House number
- 03297710 (opens Companies House)
Aegis Residential Care Homes Limited runs 6 services in England, 5 of them in the North West. 6 are rated Good or Outstanding.
Other services run by Aegis Residential Care Homes Limited
- G Ladydale Care Home Good. Care home, Staffordshire, West Midlands
- G The Clough Care Home Good. Care home, Bolton
- G The Knights Care Home Good. Care home, Lancashire
- G The Laurels Care Home Good. Care home, Cheshire East
See all 6 services run by Aegis Residential Care Homes Limited
Getting help from Westmorland and Furness Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Westmorland and Furness Council
- Ask for a care needs assessment
- Phone: 0300 373 3301, Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm. Out-of-hours emergencies: 01539 768 700
- Contact adult social care online
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Holly Bank Care Home provide nursing care?
- No. The Care Quality Commission lists Holly Bank Care Home as a care home without nursing.
- How many beds does Holly Bank Care Home have?
- The Care Quality Commission's register lists 31 beds at Holly Bank Care Home.
- When was Holly Bank Care Home last inspected?
- The Care Quality Commission's latest rating for Holly Bank Care Home was published on 16 June 2022.
- Who runs Holly Bank Care Home?
- Holly Bank Care Home is run by Aegis Residential Care Homes Limited. It runs 6 services in England, 5 of them in the North West.
- What is Holly Bank Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 16 June 2022.
Contact
- Phone
- 01524 761277
- Address
- The Promenade, Arnside, Carnforth, LA5 0AA Map (opens Google Maps)
Compare nearby
- RI Westmorland Court Nursing and Residential Home Requires improvement, 0.3 miles away
- G Abbeyfield Silverdale & District Society Limited Good, 1.9 miles away
- – Greenacres Not yet rated, 2.6 miles away
- G Hartland House Good, 3 miles away
- G Croftside Good, 3 miles away