Hamilton Lodge

We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. 'Right support, right care, right culture' is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.

Right Care People told us they were happy and safe at Hamilton Lodge. Care at Hamilton Lodge was person-centred and promoted people's dignity, privacy and human rights. People were empowered to make decisions about their which enabled them to live independent lives. The registered manager and staff put people's needs and wishes at the heart of everything they did.

Right Culture The ethos, values, attitudes and behaviours of the registered manager and the care staff ensured people using services lead confident, inclusive and empowered lives. There was a learning culture at the service which improved the care people received. The registered manager was knowledgeable about the service and the people who lived there. They had a clear vision for the service and created a culture of high quality support that empowered people to live their best lives.