Burnley, Pendle & Rossendale Short Break Services

We found the following examples of good practice.

The short stay service provided a spacious, comfortable and hygienically clean environment. Rigorous cleaning schedules and programmes were in place to ensure the risks of cross infection was minimised between the short breaks offered to people.

The layout of the service and the communal areas were suitable to support social distancing. The atmosphere of the service was calm and relaxed. We observed staff attending to people's needs throughout our visit.

People's health and well-being was carefully monitored during their stay and good communication links were maintained with each person's next of kin or carer.

A regular programme of testing for COVID-19 was in place for staff and systems were established to ensure all professionals attending the home could demonstrate they were double vaccinated against COVID-19

Staff had been trained in infection control. We observed staff were using PPE appropriately. There were sufficient staff to provide continuity of support should there be a staff shortage.

Infection prevention and control audits took place which ensured the registered manager had oversight of all aspects of infection control. Policies, procedures and risk assessments related to COVID-19 were up to date. These supported staff to keep people safe.

The five questions we ask about services and what we found