Beacon View Home for Older People

We found the following examples of good practice.

The provider had established systems to prevent visitors from spreading and catching infections. They had followed guidance on supporting safe visiting including by displaying notices at the entrance to the home advising people not to enter if experiencing symptoms of COVID-19. Visitors were screened for symptoms and their contact details were recorded to support the NHS Test and Trace service. The provider had established an area for facilitating safe visiting called a visiting pod. Technology such as video calling was used to facilitate contact between people and their relatives as well as medical professionals.

The home had spacious sitting areas and a conservatory. Seating had been arranged to support people to social distance. The provider had adapted the layout of the building to support staff to social distance.

The provider followed best practice when people were admitted to the home. People had a negative COVID- 19 test before moving into the home and self-isolated in their rooms for 14 days after moving in.

During our visit we observed the staff using Personal Protective Equipment, (PPE) safely. The provider had ensured sufficient stocks of appropriate PPE were available to protect people.

People living in the home and the staff were tested regularly for COVID-19. The provider had also arranged for people and staff to receive the COVID-19 vaccine.

The home was clean and hygienic. Cleaning schedules were in place and frequently touched areas were cleaned regularly throughout the day to reduce the risk of infection.

The provider had detailed and up-to-date infection prevention and control policies and procedures. They sought and acted on advice to further improve infection prevention and control procedures. They were aware of appropriate agencies to contact in the event of an outbreak of COVID-19.

The five questions we ask about services and what we found