Stocks Hall Nursing Home - Skelmersdale

The home is set over 2 floors, and both floors have good sized communal areas for people to use. Visitors have access to a car park and people and visitors can use the garden area.

People enjoyed the food at the home, 1 relative said, "The meals are lovely." The chef knew people's likes and dislikes and there was a good amount of choice available. There were some gaps in the documentation of nutritional needs.

People were supported by staff that completed regular training and staff knew people well. One relative said, "It is very good care." Staff supported people to live healthy lives and access wider healthcare agencies.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

Improvements were required to the governance of the service to make sure elements of risk were identified and changes made where required. People were supported by staff that enjoyed their jobs. One member of staff said, "We get on together, we work well as a team." Staff and relatives could provide feedback about the home and the registered manager worked well with external agencies.