Swan Care Home
- Care home
- 18 beds
- No nursing
- Dementia care
- Registered since 2025
- New Waltham, North East Lincolnshire, Yorkshire and the Humber
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2026.
6 months
since the latest rating was published.
38 of 51
rated care homes in North East Lincolnshire are rated Good, like this one.
Swan Care Home: inspection record
Rated Good in April 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Humberston Good, 0.4 miles away
- G Opal House Good, 0.4 miles away
- G Ruby House Good, 0.4 miles away
- G Waltham House Care Home Good, 0.8 miles away
- G Newgrove House Care Home Good, 0.9 miles away
What inspectors found
From the Care Quality Commission's assessment published 30 April 2026 (assessment visit 29 April 2026). Quoted under the Open Government Licence.
Date of Assessment: We visited the home on 23 and 24 February and continued to view evidence remotely. The service is a care home providing support to older people, younger people and people living with dementia.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
People were protected from the risks of abuse and staff were trusted to keep them safe. Staff had received training in how to safeguard people. The environment was generally clean and welcoming. People appeared comfortable in their apartments.
We found that people were supported to receive safe support from a consistent staff team who knew people well and supported them positively. Staff treated people as individuals offering choice. Peoples protected characteristics were considered and staff understood individual preferences and listened to people. We observed staff had positive relationships with people and supported them in a kind and caring manner.
Care plans were person-centred and reflected people’s needs and preferences about how they wanted their care to be delivered. The provider planned and delivered people’s care and treatment with them, including what was important and mattered to them.
Governance structures included regular audit reviews and open communication channels with people, relatives and staff. Managers were accessible and engaged. They promoted a culture of openness and were responsive to feedback.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This is the first assessment for this newly registered service. This key question has been rated good.
This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this newly registered service. This key question has been rated good.
This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This is the first assessment for this newly registered service. This key question has been rated good.
This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this newly registered service. This key question has been rated good.
This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this newly registered service. This key question has been rated good.
This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Swan Care Home Ltd
- Ownership type
- Organisation
- Companies House number
- 13756605 (opens Companies House)
Getting help from North East Lincolnshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at North East Lincolnshire Council
- Ask for a care needs assessment
- Phone: 01472 256 256, 24 hours a day, 7 days a week
- Contact adult social care online
- Support for carers
- Paying for care: North East Lincolnshire Council
Checked on the council's website, November 2026.
Common questions
- Does Swan Care Home provide nursing care?
- No. The Care Quality Commission lists Swan Care Home as a care home without nursing.
- How many beds does Swan Care Home have?
- The Care Quality Commission's register lists 18 beds at Swan Care Home.
- When was Swan Care Home last inspected?
- The Care Quality Commission's latest rating for Swan Care Home was published on 30 April 2026.
- Who runs Swan Care Home?
- Swan Care Home is run by Swan Care Home Ltd.
- What is Swan Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 30 April 2026.
Contact
- Phone
- 01472 868590
- Address
- 13 Peaks Lane, New Waltham, Grimsby, DN36 4QL Map (opens Google Maps)
Compare nearby
- G Humberston Good, 0.4 miles away
- G Opal House Good, 0.4 miles away
- G Ruby House Good, 0.4 miles away
- G Waltham House Care Home Good, 0.8 miles away
- G Newgrove House Care Home Good, 0.9 miles away