Ruby House
- Care home
- 5 beds
- Nursing care
- Registered since 2025
- New Waltham, North East Lincolnshire, Yorkshire and the Humber
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
This month
The latest rating was published.
38 of 51
rated care homes in North East Lincolnshire are rated Good, like this one.
Ruby House: inspection record
Rated Good in October 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Humberston Good, less than 0.1 miles away
- G Opal House Good, less than 0.1 miles away
- G Swan Care Home Good, 0.4 miles away
- O Humberston House Care Home Outstanding, 0.9 miles away
- G Amber House Good, 1 mile away
What inspectors found
From the Care Quality Commission's assessment published 23 October 2026 (assessment visit 25 September 2026). Quoted under the Open Government Licence.
Date of assessment: 2 October to 7 October 2026. Ruby House is a residential care home providing accommodation for up to 5 people. It supports people living with dementia and mental health conditions. At the time of our assessment there were 2 people living at the service who were receiving support with personal care.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
People were supported by a consistent and skilled staff team, who knew them well. We observed kind and caring interactions and there was a genuine focus on meaningful relationships. Recruitment was managed safely and staff received inductions, supervision and training. People’s needs were assessed prior to admission to the service. Processes were in place to ensure people’s care and support was monitored. Documentation in relation to medicines needed to be improved due to the lack of information documented by the staff team, specifically for when people refused medication.
Care plans highlighted people’s diverse needs and preferences. The management team and staff showed a strong commitment to person-centred support, care and improving outcomes and opportunities for people.
The provider had a clear shared vision and strategy, and the home was well supported by the registered manager and wider quality team. There was a robust programme of audits and checks, and any concerns were addressed promptly. Leaders engaged positively with the assessment and acted promptly on the feedback received.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This is the first assessment for this newly registered service. This key question has been rated good. This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this newly registered service. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This is the first assessment for this newly registered service. This key question has been rated good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This the first assessment for this newly registered service. This key question has been rated good.
This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this newly registered service. This key question has been rated good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Karl Piddington-Smith
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Mental Health, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Carmand Ltd
- Ownership type
- Organisation
- Companies House number
- 07171755 (opens Companies House)
Carmand Ltd runs 6 services in England, 5 of them in Yorkshire and the Humber. 4 are rated Good or Outstanding, 1 is rated Requires improvement or Inadequate and 1 has no rating yet.
Other services run by Carmand Ltd
- G Amber House Good. Care home with nursing, North East Lincolnshire
- G Opal House Good. Care home with nursing, North East Lincolnshire
- G Topaz House Good. Care home with nursing, North East Lincolnshire
- RI Emerald House Requires improvement. Care home with nursing, North East Lincolnshire
Getting help from North East Lincolnshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at North East Lincolnshire Council
- Ask for a care needs assessment
- Phone: 01472 256 256, 24 hours a day, 7 days a week
- Contact adult social care online
- Support for carers
- Paying for care: North East Lincolnshire Council
Checked on the council's website, November 2026.
Common questions
- Does Ruby House provide nursing care?
- Yes. The Care Quality Commission lists Ruby House as a care home with nursing.
- How many beds does Ruby House have?
- The Care Quality Commission's register lists 5 beds at Ruby House.
- When was Ruby House last inspected?
- The Care Quality Commission's latest rating for Ruby House was published on 23 October 2026.
- Who runs Ruby House?
- Ruby House is run by Carmand Ltd. It runs 6 services in England, 5 of them in Yorkshire and the Humber.
- What is Ruby House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 23 October 2026.
Contact
- Phone
- 01472 560268
- Address
- 99 Humberston Avenue, Humberston, Grimsby, DN36 4SP Map (opens Google Maps)
Compare nearby
- G Humberston Good, less than 0.1 miles away
- G Opal House Good, less than 0.1 miles away
- G Swan Care Home Good, 0.4 miles away
- O Humberston House Care Home Outstanding, 0.9 miles away
- G Amber House Good, 1 mile away