Atkinson Grove Chance for a Break Service

The size of service meets current best practice guidance. This promotes people living in a small domestic style property to enable them to have the opportunity of living a full life.

The principles and values of Registering the Right Support and other best practice guidance ensure people with a learning disability and or autism who use a service can live as full a life as possible and achieve the best outcomes that include control, choice and independence. At this inspection the provider ensured they were applied.

The outcomes for people using the service reflected the principles and values of Registering the Right Support in the following ways; promotion of choice and control, independence and inclusion. People's support focused on them having as many opportunities as possible for them to gain new skills and become more independent.

People's experience of using this service and what we found: People were protected from the risk of abuse and harm and staff understood their responsibilities for keeping people safe. Risks to people and others was safely managed and people were supported to take positive risks as part as an independent lifestyle. Medicines were safely managed and given to people at the right time. Learning took place from accidents and incidents.

People's needs, and choices were assessed and regularly reviewed. People received care and support from the right amount of skilled and experienced staff. People received the support they needed to eat well and stay healthy.

People were supported to have choice and control of their lives and staff supported them in the least restrictive way possible. The policies and systems in the service supported this practice.

People's independence, privacy and dignity was promoted. Staff were kind, caring and compassionate. Staff knew people well and had formed positive and trusting relationships with them and their families. People were regularly asked what they thought about their care and support.

People received the care and support they needed. People knew how to complain and were confident about speaking up. The premises were in keeping with other properties in the neighbourhood. There were aids and adaptations to meet people's physical needs but it lacked colour and items of interest for people with sensory needs. The registered manager confirmed there were plans in place to address this.

Managers promoted a culture which was person-centred and inclusive of all and they were supportive and approachable. There was good partnership working with other professionals. The quality and safety of the service was checked regularly, and improvements were made when needed.