Lilas House
- Care home
- 6 beds
- No nursing
- Registered since 2023
- Cromer, Norfolk, East of England
Requires improvement
Rated on
Rating from the Care Quality Commission.
This rating was carried over from the previous owner after a change of ownership.
At a glance
4 ratings
Its last inspection improved it from Inadequate to Requires improvement.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
86 of 288
rated care homes in Norfolk are rated Requires improvement, like this one.
Lilas House: inspection record
Rated Requires improvement in May 2022, up from Inadequate.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Cranleigh (Good, 0.3 miles away) and Tamar House (Good, 0.3 miles away).
Nearest care homes:
- RI Shulas Requires improvement, less than 0.1 miles away
- G Cranleigh Good, 0.3 miles away
- – Sunny Court Not yet rated, 0.3 miles away
- G Tamar House Good, 0.3 miles away
- RI Rosedale House Requires improvement, 0.4 miles away
Questions to ask when you visit
- Safe was rated Requires improvement on 19 May 2022. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Effective was rated Requires improvement on 19 May 2022. Ask about staff training and how health appointments are arranged.
- Well-led was rated Requires improvement on 19 May 2022. Ask about changes in management and what has changed since the report.
- The last rating is 4 years old. Ask what has changed since then.
Registration details
- Registered manager
- Jessica Lemmon
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Liaise (East Anglia) LimitedBrand: Liaise
- Ownership type
- Organisation
- Companies House number
- 14535064 (opens Companies House)
Liaise (East Anglia) Limited runs 6 services, all in the East of England. 1 is rated Good or Outstanding and 5 are rated Requires improvement or Inadequate.
Other services run by Liaise (East Anglia) Limited
- G Ashwood House - Norwich Good. Care home, Norfolk
- RI Casarita Requires improvement. Care home, Norfolk
- RI Salcasa Requires improvement. Care home, Norfolk
- RI Shulas Requires improvement. Care home, Norfolk
Getting help from Norfolk County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Norfolk County Council
- Ask for a care needs assessment
- Phone: 0344 800 8020, Monday to Friday, 9am to 5pm
- Support for carers
- Paying for care: Norfolk County Council
Checked on the council's website, November 2026.
Common questions
- Does Lilas House provide nursing care?
- No. The Care Quality Commission lists Lilas House as a care home without nursing.
- How many beds does Lilas House have?
- The Care Quality Commission's register lists 6 beds at Lilas House.
- When was Lilas House last inspected?
- The Care Quality Commission's latest rating for Lilas House was published on 19 May 2022.
- Who runs Lilas House?
- Lilas House is run by Liaise (East Anglia) Limited. It runs 6 services, all in the East of England.
- What is Lilas House's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 19 May 2022.
Contact
- Phone
- 01263 510803
- Address
- 5 Cadogan Road, Cromer, NR27 9HT Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Cranleigh (Good, 0.3 miles away) and Tamar House (Good, 0.3 miles away).
Nearest care homes:
- RI Shulas Requires improvement, less than 0.1 miles away
- G Cranleigh Good, 0.3 miles away
- – Sunny Court Not yet rated, 0.3 miles away
- G Tamar House Good, 0.3 miles away
- RI Rosedale House Requires improvement, 0.4 miles away