Herald Lodge
- Care home
- 42 beds
- No nursing
- Dementia care
- Registered since 2014
- Canley, Coventry, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2015.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
44 of 68
rated care homes in Coventry are rated Good, like this one.
Herald Lodge: inspection record
Rated Good in April 2020.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- RI St Andrews House Requires improvement, 0.4 miles away
- G Maurice Edelman House Good, 0.5 miles away
- RI Warwick House Requires improvement, 0.6 miles away
- G Victoria Gardens Good, 0.8 miles away
- RI Earlsdon Lodge Care Home Requires improvement, 0.8 miles away
About the service
From the Care Quality Commission's inspection report published 25 April 2020. Quoted under the Open Government Licence.
Herald Lodge care home provide support to older people and older people living with dementia. The home compromises two floors. The service accommodates a maximum of 42 people. The time of the inspection there were 38 people living at the home.
Read the rest of CQC's summary
People were happy and felt safe living at the home. Staff understood how to keep people safe. Systems and training ensured concerns were raised and escalated where appropriate. People were supported by sufficient staff in a prompt and unrushed manner. Staff understood the equipment needed to support people and the risks people lived with. Systems were in place to check the background of potential staff to ensure their suitability to work in the home. People received support with their medicines. The home was clean and odour free.
People felt confident around staff who had received training to support them and who knew their needs. People were offered choices in the food and drinks provided to them. Additional support from medical professionals was sought and provided where appropriate. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People and their families thought staff were caring. Staff were encouraged to make people feel welcome and part of an inclusive environment. Staff understood the importance of supporting people to maintain their dignity and to promote independence. People's individual choices and lifestyles were celebrated.
People and their families reviewed and updated their care needs as appropriate. Staff worked with people to identify interests and help promote them. People felt assured that any complaints they had would be responded to.
People and staff felt the atmosphere at the home was welcoming and open. People and their families felt assured they could speak to management team and have any queries resolved. Care delivered at the home was monitored to ensure it met the registered providers expectations.
The last rating for this service was Good (30 August 2017).
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
The five questions we ask about services and what we found
Questions to ask when you visit
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Gemma Pearcey
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 25 April 2020. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Ideal Carehomes (Number One) LimitedBrand: Welltower
- Ownership type
- Organisation
- Companies House number
- 07535382 (opens Companies House)
Ideal Carehomes (Number One) Limited runs 10 services in England, 2 of them in the West Midlands. 7 are rated Good or Outstanding, 1 is rated Requires improvement or Inadequate and 2 have no rating yet.
Other services run by Ideal Carehomes (Number One) Limited
- G Brinnington Hall Good. Care home, Stockport, North West
- G De Brook Lodge Good. Care home, Trafford, North West
- G Ebor Court Good. Care home, York, Yorkshire and the Humber
- G Hambleton Grange Good. Care home, North Yorkshire, Yorkshire and the Humber
See all 10 services run by Ideal Carehomes (Number One) Limited
Getting help from Coventry City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Coventry City Council
- Ask for a care needs assessment
- Phone: 024 7683 3003, Monday to Friday, 8.30am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Coventry City Council
Checked on the council's website, November 2026.
Common questions
- Does Herald Lodge provide nursing care?
- No. The Care Quality Commission lists Herald Lodge as a care home without nursing.
- How many beds does Herald Lodge have?
- The Care Quality Commission's register lists 42 beds at Herald Lodge.
- When was Herald Lodge last inspected?
- The Care Quality Commission's latest rating for Herald Lodge was published on 25 April 2020.
- Who runs Herald Lodge?
- Herald Lodge is run by Ideal Carehomes (Number One) Limited. It runs 10 services in England, 2 of them in the West Midlands.
- What is Herald Lodge's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 25 April 2020.
Contact
- Phone
- 024 7667 1040
- Address
- 100 Canley Road, Coventry, CV5 6AR Map (opens Google Maps)
Compare nearby
- RI St Andrews House Requires improvement, 0.4 miles away
- G Maurice Edelman House Good, 0.5 miles away
- RI Warwick House Requires improvement, 0.6 miles away
- G Victoria Gardens Good, 0.8 miles away
- RI Earlsdon Lodge Care Home Requires improvement, 0.8 miles away