Green Willow Care Home
- Care home
- 31 beds
- No nursing
- Registered since 2011
- East Preston, West Sussex, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2016.
4 months
since the latest rating was published.
250 of 309
rated care homes in West Sussex are rated Good, like this one.
Green Willow Care Home: inspection record
Rated Good in June 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Baytrees Good, 0.1 miles away
- G The Martlets Good, 0.2 miles away
- G Rustington Hall Good, 0.3 miles away
- – Darlington Court Not yet rated, 0.4 miles away
- G Dean House Good, 0.5 miles away
What inspectors found
From the Care Quality Commission's assessment published 11 June 2026 (assessment visit 10 March 2026). Quoted under the Open Government Licence.
Date of assessment: 20 March to 31st March 2026. Green Willow Care Home provides accommodation and care for up to 31 older people. At the time of our assessment, there were 27 people living at the service. Our assessment was prompted by the length of time since the last inspection.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Outstanding
Read the rest of CQC's summary
We found high level care delivered to people, which ensured consistently good experiences and outcomes for people. People had been supported to socially engage with each other. The provider demonstrated innovative ways to promote experiences for people whilst maintaining and respecting their choices. For example, people were involved in designing and maintaining the home’s large garden. These experiences had a highly positive impact for people. Staff were kind, caring and supportive. They were committed to supporting people to live the way they wanted to. People were fully in control of their care and support. They were supported to achieve goals they had set. Staff prioritised supporting people to be as independent as possible.
People with protected characteristics felt supported. The provider’s policies, procedures and practices promoted and upheld human rights. The service worked with the local community to create memorable events for people and family. Feedback from staff, relatives and health professionals emphasised this was a well-run and caring service
Leaders and staff had a shared vision and positive culture based on listening, learning and trust. The service evidenced an outstanding level of care towards staff wellbeing. There was a culture of continuous improvement with staff supported to improve their practice and progress in their roles. Staff felt supported to give feedback and were treated equally, free from harassment or bullying.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment we rated this key question as Good. At this assessment the rating has remained Good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question as Good. At this assessment the rating has remained Good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question Good. At this assessment the rating has remained Good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question Good. At this assessment the rating has remained Good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Outstanding
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question Good. At this assessment the rating has changed to Outstanding. This meant service leadership was exceptional and distinctive. Leaders and the culture they created drove and improved high-quality, person-centred care.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Amy-Louise Lee
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)8 inspection reports, latest 13 March 2021. Latest assessment published 11 June 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Green Willow Care Limited
- Ownership type
- Organisation
- Companies House number
- 05569410 (opens Companies House)
Getting help from West Sussex County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at West Sussex County Council
- Ask for a care needs assessment
- Phone: 01243 642121, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: West Sussex County Council
Checked on the council's website, November 2026.
Common questions
- Does Green Willow Care Home provide nursing care?
- No. The Care Quality Commission lists Green Willow Care Home as a care home without nursing.
- How many beds does Green Willow Care Home have?
- The Care Quality Commission's register lists 31 beds at Green Willow Care Home.
- When was Green Willow Care Home last inspected?
- The Care Quality Commission's latest rating for Green Willow Care Home was published on 11 June 2026.
- Who runs Green Willow Care Home?
- Green Willow Care Home is run by Green Willow Care Limited.
- What is Green Willow Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 11 June 2026.
Contact
- Phone
- 01903 775009
- Address
- 21/23 Vicarage Lane, East Preston, Littlehampton, BN16 2SP Map (opens Google Maps)
Compare nearby
- G Baytrees Good, 0.1 miles away
- G The Martlets Good, 0.2 miles away
- G Rustington Hall Good, 0.3 miles away
- – Darlington Court Not yet rated, 0.4 miles away
- G Dean House Good, 0.5 miles away