101 Royal Hill
Care home, Greenwich, 7 beds
Good
Rated on
Rating from the Care Quality Commission.
101 Royal Hill: inspection record
Rated Good in March 2018.
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Ratings published by the Care Quality Commission.
Inspected and rated 2 times since 2016. Rated Good in 2016 and March 2018.
It has been rated Good at every inspection since 2016. The latest rating was published about 9 years ago.
How it compares locally
- One of 34 Good care homes in Greenwich, out of 41 with a rating.
- Larger than 6 in 10 care homes in Greenwich.
What inspectors found
From the Care Quality Commission's inspection report published 8 March 2018. Quoted under the Open Government Licence.
101 Royal Hill is a residential care home that provides accommodation and care for up to seven people with learning disabilities. At the time of the inspection the home was providing care and support to seven people. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.
At our last inspection of this service on 22 February 2016 the service was rated Good. At this inspection we found the service remained Good. The home demonstrated they continued to meet the regulations and fundamental standards.
Read the full summary
At the time of our inspection the home did not have a registered manager in post. However there was a manager in post and they were in the process of applying to the CQC to become the registered manager for the home. They were knowledgeable about the requirements of a registered manager and their responsibilities with regard to the Health and Social Care Act 2014.
There were safeguarding and whistle blowing procedures in place and staff had a clear understanding of these procedures. We observed and staff told us there was enough staff on duty to meet people's needs. Appropriate recruitment checks were carried out before staff started working at the home. Action was taken to assess any risks to people. People were receiving their medicines as prescribed by health care professionals.
Staff had the knowledge and skills required to meet people needs. The manager had a good understanding of the Mental Capacity Act 2005 and staff acted according to this legislation. People were encouraged to eat healthy meals and to cook for themselves. Staff monitored people's health and welfare and where there were concerns people were referred to appropriate health professionals.
People's needs were assessed and care plans included detailed information and guidance for staff about how their needs should be met. People's care records included individual communication profiles that recorded their methods of communicating with staff. People were supported to practice their religion and attend places of worship. The home had a complaints procedure in place and this was available in a format that met their needs.
The provider recognised the importance of regularly monitoring the quality of the service they provided to people. Regular health and safety, medicines, fire safety and incidents and accidents audits were being carried out at the home. The home took into account people's views of the service through residents meetings. Staff said they enjoyed working at the home and they received good support from the registered manager.
The five questions we ask about services and what we found
Questions to ask when you visit
- The last rating is 9 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Contact and registration details
| Address | Greenwich, London, SE10 8SS |
|---|---|
| Phone | 020 8694 3652 |
| Registered manager | Angela Pinnock |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 6 inspection reports, latest 8 March 2018 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | London Borough of Greenwich |
|---|---|
| Ownership type | Organisation |
London Borough of Greenwich runs 5 services in London. 5 are rated Good or Outstanding.
Other services run by London Borough of Greenwich
- G 167 Lodge Hill Care home, GreenwichGood
- G London Borough of Greenwich - 169 Lodge Hill Care home, GreenwichGood
- G London Borough of Greenwich - 58 The Village Care home, GreenwichGood
- G Royal Greenwich Re-ablement Service Home care, GreenwichGood
Nearest alternatives
- G Riverlee Residential and Nursing Home Care home with nursing, 0.3 miles awayGood
- G Glebe Court Care home, 0.4 miles awayGood
- G Rectory Court Care home, 1 mile awayGood
- G Albion House Care home, 1 mile awayGood
- G Leah Lodge Care Home Care home, 1.1 miles awayGood
Getting help from Royal Borough of Greenwich
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Royal Borough of Greenwich
- Ask for a care needs assessment
- Phone: 020 8921 2304, Monday to Thursday 9am to 5pm, Friday 9am to 4pm. Out-of-hours emergencies: 020 8854 8888
- Contact adult social care online
- Support for carers
- Paying for care: Royal Borough of Greenwich
Checked on the council's website, November 2026.
Common questions
- Does 101 Royal Hill provide nursing care?
- No. The Care Quality Commission lists 101 Royal Hill as a care home without nursing.
- How many beds does 101 Royal Hill have?
- The Care Quality Commission's register lists 7 beds at 101 Royal Hill.
- When was 101 Royal Hill last inspected?
- The Care Quality Commission's latest rating for 101 Royal Hill was published on 8 March 2018.
- Who runs 101 Royal Hill?
- 101 Royal Hill is run by London Borough of Greenwich. It runs 5 services in London.
- What is 101 Royal Hill's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 8 March 2018.