Riverlee Residential and Nursing Home
Care home with nursing, Greenwich, 75 beds
Good
Rated on
Rating from the Care Quality Commission.
Riverlee Residential and Nursing Home: inspection record
Rated Good in June 2025, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 5 times since 2015. Rated Requires improvement in 2015, then Good in 2016 and 2018, then Requires improvement in 2023, then Good in June 2025.
Its last inspection improved it from Requires improvement to Good. The latest rating was published 16 months ago.
How it compares locally
- One of 34 Good care homes in Greenwich, out of 41 with a rating.
- Larger than 9 in 10 care homes in Greenwich.
What inspectors found
From the Care Quality Commission's assessment published 17 June 2025 (assessment visit 2 April 2025). Quoted under the Open Government Licence.
Date of assessment: 8 and 12 May 2025.
Riverlee Residential and Nursing Home is a care home that can accommodate for up to 75 people. They provide personal and nursing care for older people, some of whom are living with dementia. At the time of our assessment there were 61 people living at the service.
Read the full summary
The last rating for this service was ‘Requires Improvement’ (published 31 July 2023). We identified breaches of regulations relating to safe care and treatment and good governance. We told the provider to make improvements. At this assessment we found improvements had been made and service was no longer in breach of these regulations. The service has received an overall rating of ‘Good’.
At the time of this assessment the home manager had been in post for 6 weeks. They were in the process of applying to register with the CQC to become the registered manager for the service. They were being supported by a mentor and senior managers.
We spoke with the home manager, the home manager’s mentor and the regional manager. We also spoke with 9 staff, the chef, an activities coordinator and the maintenance person. We also spoke with a visiting health care professional.
People were protected from risk of abuse and risks to people were managed well. The provider followed safe recruitment practices. There were enough staff to support people to meet their needs. People were treated with dignity and respect. People had access to health care professionals when they needed them, and they received their medicines when needed. People’s care was regularly reviewed to ensure this remained effective.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm
People using the service were protected from abuse and avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
People using the service were receiving effective care and treatment.
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Caring
Good
Caring – this means we looked for evidence that the service involved people and treated them with compassion, kindness, dignity and respect.
People using the service were treated with compassion, kindness, dignity and respect.
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Responsive
Good
Responsive – this means we looked for evidence that the service met people’s needs.
People were receiving a service that met their care and support needs.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
Although the manager was new in post, they were supported by a mentor and senior managers. People were receiving a service that was well led.
Questions to ask when you visit
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Contact and registration details
| Address | Franklin Close, Off John Penn Street, Greenwich, London, SE13 7QT |
|---|---|
| Phone | 020 8694 7140 |
| Website | www.sanctuary-care.co.uk/care-homes-london/riverlee-residential-and-nursing-home |
| Registered manager | John Ogbe |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 10 inspection reports, latest 1 August 2023 (opens the Care Quality Commission website) Latest assessment published 17 June 2025; CQC's newer assessments are published on its website rather than as reports. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Sanctuary Care LimitedBrand: Sanctuary Care Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 04231521 (opens Companies House) |
Sanctuary Care Limited runs 17 services in London. 17 are rated Good or Outstanding.
Other services run by Sanctuary Care Limited
- G Aashna House Residential Care Home Care home, LambethGood
- G Ashgreen House Residential and Nursing Home Care home with nursing, GreenwichGood
- G Athlone House Nursing Home Care home with nursing, WestminsterGood
- G Birchwood Residential Care Home Care home, RedbridgeGood
- G Chadwell House Residential Care Home Care home, RedbridgeGood
- G Forest Dene Residential Care Home Care home, RedbridgeGood
Nearest alternatives
- G 101 Royal Hill Care home, 0.3 miles awayGood
- G Glebe Court Care home, 0.3 miles awayGood
- G Albion House Care home, 0.9 miles awayGood
- G Rectory Court Care home, 1 mile awayGood
- G Leah Lodge Care Home Care home, 1 mile awayGood
Getting help from Royal Borough of Greenwich
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Royal Borough of Greenwich
- Ask for a care needs assessment
- Phone: 020 8921 2304, Monday to Thursday 9am to 5pm, Friday 9am to 4pm. Out-of-hours emergencies: 020 8854 8888
- Contact adult social care online
- Support for carers
- Paying for care: Royal Borough of Greenwich
Checked on the council's website, November 2026.
Common questions
- Does Riverlee Residential and Nursing Home provide nursing care?
- Yes. The Care Quality Commission lists Riverlee Residential and Nursing Home as a care home with nursing.
- How many beds does Riverlee Residential and Nursing Home have?
- The Care Quality Commission's register lists 75 beds at Riverlee Residential and Nursing Home.
- When was Riverlee Residential and Nursing Home last inspected?
- The Care Quality Commission's latest rating for Riverlee Residential and Nursing Home was published on 17 June 2025.
- Who runs Riverlee Residential and Nursing Home?
- Riverlee Residential and Nursing Home is run by Sanctuary Care Limited. It runs 17 services in London.
- What is Riverlee Residential and Nursing Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 17 June 2025.