Rated Care Homes

The Grove Care Home

RI

Requires improvement

Rated on

Rating from the Care Quality Commission.

At a glance

  • 6 ratings

    Its last inspection moved it down from Good to Requires improvement.

  • 4 years

    since the latest rating was published. A rating this old may not show how the service is today.

  • 7 of 51

    rated care homes in North East Lincolnshire are rated Requires improvement, like this one.

The Grove Care Home: inspection record

Care home, 71 beds, North East Lincolnshire

Rated Requires improvement in February 2023, down from Good.

The Grove Care Home: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Compare nearby

Nearest rated Good or Outstanding: Ashlea Court Care Home (Good, 0.4 miles away) and Newgrove House Care Home (Good, 0.7 miles away).

Nearest care homes:

  1. G
    Ashlea Court Care Home Good, 0.4 miles away
  2. RI
    Kirklees Requires improvement, 0.5 miles away
  3. G
    Newgrove House Care Home Good, 0.7 miles away
  4. G
    Waltham House Care Home Good, 0.8 miles away
  5. RI
    Emerald House Requires improvement, 1.4 miles away

See all care homes in North East Lincolnshire

See all care homes in Waltham

About the service

From the Care Quality Commission's inspection report published 25 February 2023. Quoted under the Open Government Licence.

The Grove Care Home is a residential care home providing personal care to up to maximum of 52 older people, some of whom are living with dementia. At the time of our inspection there were 48 people using the service.

What inspectors found

Medicine practices were not always in line with best practice guidelines.

Read the rest of CQC's summary

A system was in place to monitor the quality and safety of the service; however this was not always effective in identifying and addressing issues.

Analysis of incidents was completed. However lessons learnt were not always identified.

People were happy with the care they received, they felt safe and well looked after.

People had support from staff who had been safely recruited. Staff received training in safeguarding and understood their role and responsibilities to protect people from abuse. People and staff spoke positively about the management of the service.

Staff followed care plans and risk assessments which were in place for known risk, up to date, and regularly reviewed. People were regularly asked their views on the service provided and action had been taken when suggestions were made.

People were supported to have access to healthcare services to monitor and maintain their health and wellbeing. People were encouraged to maintain a healthy diet, where people had specific dietary requirements, these were catered for.

The home was clean and tidy and additional cleaning ensured people were safe from the risk of infection.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

Questions to ask when you visit

  1. Safe was rated Requires improvement on 25 February 2023. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
  2. Well-led was rated Requires improvement on 25 February 2023. Ask about changes in management and what has changed since the report.
  3. The last rating is 4 years old. Ask what has changed since then.

Registration details

Registered manager
Kelly Lofts
Registered with the CQC since
What it provides
Care home service without nursing
Who it supports
Dementia, Older People

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

7 inspection reports, latest 25 February 2023. The reports are on the Care Quality Commission website.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Provider
Country Court Care Homes 2 LimitedBrand: Country Court Care
Ownership type
Organisation
Companies House number
09020971 (opens Companies House)

Country Court Care Homes 2 Limited runs 19 services in England, 2 of them in Yorkshire and the Humber. 15 are rated Good or Outstanding, 3 are rated Requires improvement or Inadequate and 1 has no rating yet.

Other services run by Country Court Care Homes 2 Limited

  1. G
    Birkin Lodge Good. Care home with nursing, Kent, South East
  2. G
    Camberwell Lodge Good. Care home with nursing, Southwark, London
  3. G
    Carter House Good. Care home with nursing, Merton, London
  4. G
    Fenchurch House Good. Care home, Lincolnshire, East Midlands

See all 19 services run by Country Court Care Homes 2 Limited

Getting help from North East Lincolnshire Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does The Grove Care Home provide nursing care?
No. The Care Quality Commission lists The Grove Care Home as a care home without nursing.
How many beds does The Grove Care Home have?
The Care Quality Commission's register lists 71 beds at The Grove Care Home.
When was The Grove Care Home last inspected?
The Care Quality Commission's latest rating for The Grove Care Home was published on 25 February 2023.
Who runs The Grove Care Home?
The Grove Care Home is run by Country Court Care Homes 2 Limited. It runs 19 services in England, 2 of them in Yorkshire and the Humber.
What is The Grove Care Home's CQC rating?
Its overall rating from the Care Quality Commission is Requires improvement, published on 25 February 2023.

Contact

Phone
01472 821127
Address
Ings Lane, Waltham, Grimsby, DN37 0HB Map (opens Google Maps)
Read the full inspection report (opens the Care Quality Commission website)

Compare nearby

Nearest rated Good or Outstanding: Ashlea Court Care Home (Good, 0.4 miles away) and Newgrove House Care Home (Good, 0.7 miles away).

Nearest care homes:

  1. G
    Ashlea Court Care Home Good, 0.4 miles away
  2. RI
    Kirklees Requires improvement, 0.5 miles away
  3. G
    Newgrove House Care Home Good, 0.7 miles away
  4. G
    Waltham House Care Home Good, 0.8 miles away
  5. RI
    Emerald House Requires improvement, 1.4 miles away

See all care homes in North East Lincolnshire

See all care homes in Waltham