Genesis Care Home

Genesis Care Home accommodates up to 42 people in one purpose built building. On the day of our inspection there were 35 people living at the home. Genesis Care Home is a three storey building with single bedrooms that all have en-suite facilities. Each floor has a lounge and dining area and a passenger lift is available.

The home has a registered manager. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers they are 'registered persons'. Registered persons have a legal responsibility for meeting the requirements of the Health and Social Care Act 2008 and associated Regulations about how the service is run.

We were assured that this service met good infection prevention. We found people were protected from the risk of acquiring infections and the service was clean. Personal protective equipment was readily available to staff and all staff were following the latest guidance.

We found the following examples of good practice:

• The provider supported residents and their relatives to understand the isolation processes and how the service could help to alleviate them feeling lonely, such as dedicated support time from their assigned staff member.

• The provider had utilised a single room near to the front door of the premises (on the ground floor) for visiting, this gave relatives access to see residents without them having to move very far into the care home, reducing the amount of contact with staff and other residents to a minimum.

The five questions we ask about services and what we found