Sister Winifred Laver Promoting Independence Centre
- Care home
- 40 beds
- No nursing
- Dementia care
- Registered since 2024
- Low Fell, Gateshead, North East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
5 ratings
Its last inspection improved it from Inadequate to Good.
4 months
since the latest rating was published.
43 of 46
rated care homes in Gateshead are rated Good, like this one.
Sister Winifred Laver Promoting Independence Centre: inspection record
Rated Good in June 2026, up from Inadequate.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Primrose House Good, 0.1 miles away
- G Enhanced Elderly Care Service - Fellingate Care Centre Limited Good, 0.4 miles away
- G Summerson House Good, 0.6 miles away
- G Aspen Court Good, 0.7 miles away
- G St Marks Court Good, 0.8 miles away
What inspectors found
From the Care Quality Commission's assessment published 22 June 2026 (assessment visit 5 May 2026). Quoted under the Open Government Licence.
Date of assessment 8 June 2026. Sister Winifred Laver Promoting Independence Centre provides accommodation with personal care for up to 60 people. The service provided short-term rehabilitation to people with a diverse range of needs. When we inspected 16 people were living there. At the last inspection in November 2025, the service was rated requires improvement. At this inspection, we found improvements had been made and rated the service good. The provider was no longer in breach of regulations relating to good governance.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
Most staff feedback was positive and confirmed further improvements with communication and support since the last inspection.
The service did not have a registered manager. The provider was acting to appoint a suitable person to this role. Management analysed incidents, accidents, complaints and allegations of abuse to identify trends and learning.
Care plans and risk assessments had been reviewed and were now more focused around people’s rehabilitation goals. The provider was working with partners to develop these further to ensure people achieved their goals. This was due to limitations with data sharing; the provider was working jointly with healthcare partners to address this.
Medicines were managed safely. There were enough trained staff to meet people’s needs. Staff told us support, teamwork and communication had got better. Improved recording was in place for 'as required' medicines and medicines care plans were more personalised.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs. At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Mental Health, Older People, People with an eating disorder, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Gateshead Council
- Ownership type
- Organisation
Gateshead Council runs 3 services, all in the North East. 3 are rated Good or Outstanding.
Other services run by Gateshead Council
- O Blaydon Lodge Outstanding. Care home, Gateshead
- G Domiciliary Care and PRIME Service Good. Home care, Gateshead
Getting help from Gateshead Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Gateshead Council
- Ask for a care needs assessment
- Phone: 0191 433 7033, 24 hours a day, 7 days a week
- Contact adult social care online
- Support for carers
- Paying for care: Gateshead Council
Checked on the council's website, November 2026.
Common questions
- Does Sister Winifred Laver Promoting Independence Centre provide nursing care?
- No. The Care Quality Commission lists Sister Winifred Laver Promoting Independence Centre as a care home without nursing.
- How many beds does Sister Winifred Laver Promoting Independence Centre have?
- The Care Quality Commission's register lists 40 beds at Sister Winifred Laver Promoting Independence Centre.
- When was Sister Winifred Laver Promoting Independence Centre last inspected?
- The Care Quality Commission's latest rating for Sister Winifred Laver Promoting Independence Centre was published on 22 June 2026.
- Who runs Sister Winifred Laver Promoting Independence Centre?
- Sister Winifred Laver Promoting Independence Centre is run by Gateshead Council. It runs 3 services, all in the North East.
- What is Sister Winifred Laver Promoting Independence Centre's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 22 June 2026.
Contact
- Phone
- 0191 433 6620
- Address
- Falla Park Road, Felling, Gateshead, NE10 9HP Map (opens Google Maps)
Compare nearby
- G Primrose House Good, 0.1 miles away
- G Enhanced Elderly Care Service - Fellingate Care Centre Limited Good, 0.4 miles away
- G Summerson House Good, 0.6 miles away
- G Aspen Court Good, 0.7 miles away
- G St Marks Court Good, 0.8 miles away