The Pines
- Care home
- 3 beds
- No nursing
- Registered since 2014
- Cornwall, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2015.
7 months
since the latest rating was published.
149 of 190
rated care homes in Cornwall are rated Good, like this one.
The Pines: inspection record
Rated Good in March 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- O Crossroads House Care Home Outstanding, 2 miles away
- RI Garsewednack Residential Home Requires improvement, 2.3 miles away
- G The Green Residential Care Home Good, 2.6 miles away
- RI Silverdale Requires improvement, 2.6 miles away
- G Poldark Good, 2.9 miles away
What inspectors found
From the Care Quality Commission's assessment published 24 March 2026 (assessment visit 18 February 2026). Quoted under the Open Government Licence.
Date of assessment: 11 March 2026. The Pines is a residential care home providing support to people with a learning disability and/or autistic people.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Outstanding
Read the rest of CQC's summary
We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.
People were safe; staff understood and managed risk while supporting people to take part in activities in their local community, balancing choice, independence and safety. There were enough staff with the right skills, qualifications and experience. The organisation was focused on providing staff with relevant, bespoke training and guidance to enable them to provide highly personalised care.
Where restrictions had been introduced to keep people safe, these were continually reviewed to check they remained relevant and proportionate.
Staff managed medicines well and people had regular health checks and medication reviews. External health care professionals told us the service worked in partnership with them to help ensure joined up and consistent care.
The culture of the service was focused on providing support that was individualised and flexible, taking people’s changing needs into account on a daily basis. Staff and managers had shared values which were based on supporting people to have a good day. An internal positive behaviour analyst worked with staff to help them understand each individual’s specific needs.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
Outstanding
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question good. At this assessment the rating has changed to outstanding. This meant service leadership was exceptional and distinctive. Leaders and the culture they created drove and improved high-quality, person-centred care.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Ian Addicoat
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 12 October 2017. Latest assessment published 24 March 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Green Light PBS Limited
- Ownership type
- Organisation
- Companies House number
- 06842869 (opens Companies House)
Green Light PBS Limited runs 18 services, all in the South West. 18 are rated Good or Outstanding.
Other services run by Green Light PBS Limited
- G Bigwig House Good. Care home, Cornwall
- G Comprigney Vean Good. Care home, Cornwall
- G Fairfield House Good. Care home, Cornwall
- G Foxhole House Good. Care home, Cornwall
Getting help from Cornwall Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Cornwall Council
- Ask for a care needs assessment
- Phone: 0300 1234 131, Monday, Tuesday, Thursday and Friday 9am to 5pm, Wednesday 10am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Cornwall Council
Checked on the council's website, November 2026.
Common questions
- Does The Pines provide nursing care?
- No. The Care Quality Commission lists The Pines as a care home without nursing.
- How many beds does The Pines have?
- The Care Quality Commission's register lists 3 beds at The Pines.
- When was The Pines last inspected?
- The Care Quality Commission's latest rating for The Pines was published on 24 March 2026.
- Who runs The Pines?
- The Pines is run by Green Light PBS Limited. It runs 18 services, all in the South West.
- What is The Pines's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 24 March 2026.
Contact
- Phone
- 01637 416444
- Address
- Poldory, Carharrack, Redruth, TR16 5HS Map (opens Google Maps)
Compare nearby
- O Crossroads House Care Home Outstanding, 2 miles away
- RI Garsewednack Residential Home Requires improvement, 2.3 miles away
- G The Green Residential Care Home Good, 2.6 miles away
- RI Silverdale Requires improvement, 2.6 miles away
- G Poldark Good, 2.9 miles away