Hafod Nursing Home
- Care home
- 29 beds
- Nursing care
- Dementia care
- Registered since 2011
- Royal Sutton Coldfield, Birmingham, West Midlands
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
6 ratings
First rated Requires improvement in 2015, most recently Requires improvement in October 2025.
12 months
since the latest rating was published.
54 of 245
rated care homes in Birmingham are rated Requires improvement, like this one.
Hafod Nursing Home: inspection record
Rated Requires improvement in October 2025.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Vermont House (Good, less than 0.1 miles away) and Abbeyfield House (Good, 0.1 miles away).
Nearest care homes:
- RI Hafod Residential Home Requires improvement, less than 0.1 miles away
- G Vermont House Good, less than 0.1 miles away
- G Abbeyfield House Good, 0.1 miles away
- – The Manse Not yet rated, 0.1 miles away
- RI Orchard House Nursing Home Requires improvement, 0.9 miles away
What inspectors found
From the Care Quality Commission's assessment published 8 October 2025 (assessment visit 24 June 2025). Quoted under the Open Government Licence.
Date of Assessment: 30 June 2025 to 10 July 2025. The assessment was prompted by reviewing information we held about the service to assess if improvements had been made following enforcement action we had taken at our previous assessment. Hafod Nursing Home is a care home, providing nursing and personal care for up to 29 adults, many living with dementia or complex mental health needs. At the time of our assessment there were 25 people living at the service.
We found since our last inspection the service had made some improvements in regard to the staffing, medicines management but some additional monitoring was required. We found there had also been improvements noted within the environment, but further improvements were still required. However, we found continued beaches relating to safety of care, the premises and equipment and governance.
- Safe No rating
- Effective Good
- Caring Good
- Responsive Good
- Well-led No rating
Read the rest of CQC's summary
Whilst there had been improvements made to the guidance available to staff, we found there was still improvement required to ensure staff had sufficient guidance and knowledge to support some people safely. Improvements had been carried out in relation to the environment, but we found this was not always maintained to a safe and hygienic standard. We found the safety and on-going maintenance of the premises still required improvement due to the lack of timely actions by the provider. Following our last assessment in November 2024 the provider had engaged with a consultant in March 2025 to improve their shortfalls in the provider-led systems in place to monitor the quality of the care provided, which had failed to identify many of the issues highlighted during the assessment. Whilst improvements had been made these systems had only recently been implemented and needed time to be embedded. We could not fully assess the long-term effectiveness of these to drive improvements at the service. The systems to ensure care was provided safely and appropriately were not always robust in identifying the shortfalls in the service we found at this assessment. We found improvements in the training and support that were offered by the provider to ensure staff had the correct knowledge and skills to support people.
CQC has decided to request actions plans from the provider to demonstrate how they will become fully compliant to meet their legal requirements in relation to the ongoing breaches of regulations 12 safe care and treatment, 15 premises and equipment and 17 good governance.
-
Safe
No rating
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question inadequate. At this assessment the rating has improved to requires improvement.
This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed.
The service was in breach of 2 legal regulation in relation to safe care and treatment due to inadequate care planning and risk assessment and environmental risks.
-
Effective
Good
Effective – This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good.
This meant the effectiveness of people’s care, treatment and support did not always achieve good outcomes or was inconsistent.
-
Caring
Good
Caring – This meant people were supported and treated with dignity and respect; and involved as partners in their care.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good.
This meant people did not always feel well-supported, cared for or treated with dignity and respect.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good.
This meant people’s needs were met through good organisation and delivery.
-
Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question requires improvement. At this assessment the rating has remained requires improvement.
This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.
The service was in breach of 1 legal regulation in relation to governance at the service.
Questions to ask when you visit
- Safe was rated Requires improvement on 8 October 2025. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 8 October 2025. Ask about changes in management and what has changed since the report.
- Ask how nursing cover works at night and at weekends.
Registration details
- Registered manager
- Rachel Wood
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People who misuse drugs and alcohol, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)8 inspection reports, latest 6 November 2021. Latest assessment published 8 October 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Hafod Care Organisation Limited
- Ownership type
- Organisation
- Companies House number
- 04999016 (opens Companies House)
Hafod Care Organisation Limited runs 2 services, all in the West Midlands. 0 are rated Good or Outstanding and 2 are rated Requires improvement or Inadequate.
Other services run by Hafod Care Organisation Limited
- RI Hafod Residential Home Requires improvement. Care home, Birmingham
Getting help from Birmingham City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Birmingham City Council
- Ask for a care needs assessment
- Phone: 0121 303 1234
- Contact adult social care online
- Support for carers
- Paying for care: Birmingham City Council
Checked on the council's website, November 2026.
Common questions
- Does Hafod Nursing Home provide nursing care?
- Yes. The Care Quality Commission lists Hafod Nursing Home as a care home with nursing.
- How many beds does Hafod Nursing Home have?
- The Care Quality Commission's register lists 29 beds at Hafod Nursing Home.
- When was Hafod Nursing Home last inspected?
- The Care Quality Commission's latest rating for Hafod Nursing Home was published on 8 October 2025.
- Who runs Hafod Nursing Home?
- Hafod Nursing Home is run by Hafod Care Organisation Limited. It runs 2 services, all in the West Midlands.
- What is Hafod Nursing Home's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 8 October 2025.
Contact
- Phone
- 0121 354 1009
- Address
- 9-11 Anchorage Road, Sutton Coldfield, B74 2PR Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Vermont House (Good, less than 0.1 miles away) and Abbeyfield House (Good, 0.1 miles away).
Nearest care homes:
- RI Hafod Residential Home Requires improvement, less than 0.1 miles away
- G Vermont House Good, less than 0.1 miles away
- G Abbeyfield House Good, 0.1 miles away
- – The Manse Not yet rated, 0.1 miles away
- RI Orchard House Nursing Home Requires improvement, 0.9 miles away