The Old Vicarage Nursing Home
- Care home
- 45 beds
- Nursing care
- Dementia care
- Registered since 2011
- Burslem, Stoke-on-Trent, West Midlands
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
10 ratings
First rated Requires improvement in 2015, most recently Requires improvement in October 2023.
3 years
since the latest rating was published. A rating this old may not show how the service is today.
14 of 76
rated care homes in Stoke-on-Trent are rated Requires improvement, like this one.
The Old Vicarage Nursing Home: inspection record
Rated Requires improvement in October 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Goldenhill Nursing Home (Good, 0.3 miles away) and Claybourne (Good, 0.8 miles away).
Nearest care homes:
- G Goldenhill Nursing Home Good, 0.3 miles away
- – Lawton Rise Care Home Not yet rated, 0.3 miles away
- G Claybourne Good, 0.8 miles away
- – Chatterley House Not yet rated, 0.8 miles away
- G Trinity House Good, 0.8 miles away
About the service
From the Care Quality Commission's inspection report published 28 October 2023. Quoted under the Open Government Licence.
The Old Vicarage Nursing home is a residential nursing home providing care for up to 45 people. The service provides support to older people, people with physical disabilities and people living with dementia. Accommodation is provided across three parts of the building. At the time of our inspection there were 43 people using the service.
What inspectors found
The provider was unable to demonstrate they were responding effectively to risks and systems in place did not always identify lessons were learnt when things went wrong. Medicines were not always stored and recorded in a safe way. Not all staff received the required training to deliver care safely. Systems and processes in place to safeguard people from the risk of abuse were not always effective.
Read the rest of CQC's summary
The service was working within the principles of the MCA, although staff we spoke to were not always able to describe how they would act in people's best interests when delivering care.
Concerns were found over infection prevention control. However the provider was aware of these concerns and there was an plan in place.
The systems in place to assess and manage the quality and safety of the service were not always effective. The governance systems for investigations and complaints handling were not always effective. The registered manager was approachable. Staff had regular supervisions and felt supported in their roles. The provider understood and met the duty of candour. Staff worked with external professionals which included the GP and social workers.
Questions to ask when you visit
- Safe was rated Requires improvement on 28 October 2023. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 28 October 2023. Ask about changes in management and what has changed since the report.
- The last rating is 3 years old. Ask what has changed since then.
- Ask how nursing cover works at night and at weekends.
Registration details
- Registered manager
- Lesley Forrester
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)13 inspection reports, latest 28 October 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Central England Healthcare (Stoke) LimitedBrand: Central England Healthcare
- Ownership type
- Organisation
- Companies House number
- 06999847 (opens Companies House)
Getting help from Stoke-on-Trent City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Stoke-on-Trent City Council
- Ask for a care needs assessment
- Phone: 0800 561 0015, Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Stoke-on-Trent City Council
Checked on the council's website, November 2026.
Common questions
- Does The Old Vicarage Nursing Home provide nursing care?
- Yes. The Care Quality Commission lists The Old Vicarage Nursing Home as a care home with nursing.
- How many beds does The Old Vicarage Nursing Home have?
- The Care Quality Commission's register lists 45 beds at The Old Vicarage Nursing Home.
- When was The Old Vicarage Nursing Home last inspected?
- The Care Quality Commission's latest rating for The Old Vicarage Nursing Home was published on 28 October 2023.
- Who runs The Old Vicarage Nursing Home?
- The Old Vicarage Nursing Home is run by Central England Healthcare (Stoke) Limited.
- What is The Old Vicarage Nursing Home's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 28 October 2023.
Contact
- Phone
- 01782 785577
- Address
- 751-753 High Street, Stoke On Trent, ST6 5RD Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Goldenhill Nursing Home (Good, 0.3 miles away) and Claybourne (Good, 0.8 miles away).
Nearest care homes:
- G Goldenhill Nursing Home Good, 0.3 miles away
- – Lawton Rise Care Home Not yet rated, 0.3 miles away
- G Claybourne Good, 0.8 miles away
- – Chatterley House Not yet rated, 0.8 miles away
- G Trinity House Good, 0.8 miles away