Meols Drive Care Home with Nursing

The home had recently experienced an outbreak of COVID-19 with some people and staff testing positive for COVID-19. Staff had followed national and local guidance during the outbreak to mitigate the risk of the spread of infection, working closely with the Wirral Infection Control Team.

Wirral Infection Control team visited the service on the 09 March 2022. They had no concerns about infection control or COVID-19 management. At this visit, we found the same. There were robust policies and procedures in place and the manager, and the staff team had worked hard to mitigate the risk of COVID-19.

Excellent provisions were in place to ensure visitors were safe to see their loved ones. There was a regular programme of COVID-19 testing for both staff and people living in the home and everyone had been vaccinated.

There were ample supplies of personal protective equipment (PPE) to ensure people were protected as much as possible from the risk of cross infection. PPE stations and hand sanitising gel was located throughout the home.

Cleaning was being managed throughout the home in accordance with government guidelines and the home was clean and hygienic on the day we visited.

Staff had received training in infection control and COVID-19. A weekly COVID-19 Committee meeting also took place to discuss the ongoing arrangements in place to mitigate the risk of COVID-19, share best practice and government updates. People living in the home were involved in this Committee meeting to share their views.

Regular infection control audits were completed. People living in the home helped to complete these audits and helped to encourage other people living in the home and staff to maintain good infection control standards at all times.

There was easy to read information and posters about COVID-19 in and around the home for people to be aware of, such as good hand hygiene.

The five questions we ask about services and what we found