Highview House
- Care home
- 8 beds
- No nursing
- Registered since 2014
- County Durham, North East
Outstanding
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Outstanding at every inspection since 2015.
3 years
since the latest rating was published. A rating this old may not show how the service is today.
9 of 136
rated care homes in County Durham are rated Outstanding, like this one.
Highview House: inspection record
Rated Outstanding in September 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Effective | ||||||||||||
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- O Lothian House Care Home Outstanding, 1.3 miles away
- O Resolve Outstanding, 1.5 miles away
- G Denehurst Nursing Home Good, 1.5 miles away
- G Chilton Care Centre Good, 2.1 miles away
- G Tenlands Care Home Good, 2.3 miles away
About the service
From the Care Quality Commission's inspection report published 23 December 2023. Quoted under the Open Government Licence.
Highview House is a residential care home providing personal care to up to 8 people. The service provides support to autistic people and people with learning disabilities who have a forensic history. At the time of our inspection there were 8 people using the service.
Read the rest of CQC's summary
We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. 'Right support, right care, right culture' is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.
What inspectors found
Right Support: Staff did everything they could to avoid restraining people. The service had not always recorded the reasons for using blanket restrictions but the provider was taking action to address this. The service supported people to have the maximum possible choice, control and independence.
Read the rest of CQC's summary
Right Care: Staff understood how to protect people from poor care and abuse. The service worked well with other agencies to do so.
Right Culture: Staff ensured risks of a closed culture were minimised so that people received support based on transparency, respect and inclusivity.
Questions to ask when you visit
- The last rating is 3 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Katie Gedling
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)4 inspection reports, latest 23 December 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Resolve (Care Northern) Limited
- Ownership type
- Organisation
- Companies House number
- 06718009 (opens Companies House)
Resolve (Care Northern) Limited runs 3 services, all in the North East. 2 are rated Good or Outstanding and 1 has no rating yet.
Other services run by Resolve (Care Northern) Limited
- O Resolve Outstanding. Care home, County Durham
- – Roseville House Not yet rated. Care home, Stockton-on-Tees
Getting help from Durham County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Durham County Council
- Ask for a care needs assessment
- Phone: 03000 267 979
- Contact adult social care online
- Support for carers
- Paying for care: Durham County Council
Checked on the council's website, November 2026.
Common questions
- Does Highview House provide nursing care?
- No. The Care Quality Commission lists Highview House as a care home without nursing.
- How many beds does Highview House have?
- The Care Quality Commission's register lists 8 beds at Highview House.
- When was Highview House last inspected?
- The Care Quality Commission's latest rating for Highview House was published on 26 September 2023.
- Who runs Highview House?
- Highview House is run by Resolve (Care Northern) Limited. It runs 3 services, all in the North East.
- What is Highview House's CQC rating?
- Its overall rating from the Care Quality Commission is Outstanding, published on 26 September 2023.
Contact
- Phone
- 01388 417550
- Address
- Low Road, Kirk Merrington, Spennymoor, DL16 7JT Map (opens Google Maps)
Compare nearby
- O Lothian House Care Home Outstanding, 1.3 miles away
- O Resolve Outstanding, 1.5 miles away
- G Denehurst Nursing Home Good, 1.5 miles away
- G Chilton Care Centre Good, 2.1 miles away
- G Tenlands Care Home Good, 2.3 miles away