Mistley Manor
- Care home
- 84 beds
- No nursing
- Dementia care
- Registered since 2014
- Essex, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
First rated Requires improvement in 2015, most recently Good in January 2019.
8 years
since the latest rating was published. A rating this old may not show how the service is today.
295 of 361
rated care homes in Essex are rated Good, like this one.
Mistley Manor: inspection record
Rated Good in January 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Acorn Village Good, 0.2 miles away
- G Seven Rivers - Care Home with Nursing Physical Disabilities Good, 3.4 miles away
- G Tendring Meadows Good, 3.5 miles away
- G Blackbrook House Good, 4.2 miles away
- G Saresta and Serenade Good, 4.9 miles away
What inspectors found
From the Care Quality Commission's inspection report published 18 January 2019. Quoted under the Open Government Licence.
People's experience of using this service:
Read the rest of CQC's summary
People and their relatives were complimentary about the care provided at Mistley Manor. The environment was clean, comfortable and safe.
People were supported safely by sufficient and competent staff who knew people well and supported them according to their needs and preferences.
People were involved in how the service was run and encouraged to be as independent as possible. They had the choice to participate in a range of activities which promoted a good quality of life.
Staff were kind, caring and passionate about the service provided. They supported people with dignity and respect.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible. The policies and systems in the service supported this practice.
People knew how to raise a complaint and their views were listened to and investigated.
People's health was well managed and staff had positive links with professionals which promoted wellbeing for them. The service was designed in a way that allowed people to remain at the service as their needs changed.
The owners of the service were actively involved the day-to-day operation of the care home and provided good support to the registered managers. There was a positive culture within the service and the management team worked well together.
The registered managers had not kept the commission up to date with some events that had happened within the service and we made a recommendation to ensure this improved.
Questions to ask when you visit
- Well-led was rated Requires improvement on 18 January 2019. Ask about changes in management and what has changed since the report.
- The last rating is 8 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Registration details
- Registered manager
- Joseph Volf
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 18 January 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Mr M J Volf & Mrs J L Volf
- Ownership type
- Partnership
Mr M J Volf & Mrs J L Volf runs 2 services, all in the East of England. 1 is rated Good or Outstanding and 1 has no rating yet.
Other services run by Mr M J Volf & Mrs J L Volf
- – Bradfield Manor Not yet rated. Care home, Essex
Getting help from Essex County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Essex County Council
- Ask for a care needs assessment
- Phone: 0345 603 7630, Monday to Thursday 8.45am to 5pm, Friday 8.45am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Essex County Council
Checked on the council's website, November 2026.
Common questions
- Does Mistley Manor provide nursing care?
- No. The Care Quality Commission lists Mistley Manor as a care home without nursing.
- How many beds does Mistley Manor have?
- The Care Quality Commission's register lists 84 beds at Mistley Manor.
- When was Mistley Manor last inspected?
- The Care Quality Commission's latest rating for Mistley Manor was published on 18 January 2019.
- Who runs Mistley Manor?
- Mistley Manor is run by Mr M J Volf & Mrs J L Volf. It runs 2 services, all in the East of England.
- What is Mistley Manor's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 18 January 2019.
Contact
- Phone
- 01206 391488
- Address
- 2 Long Road, Mistley, Manningtree, CO11 2HN Map (opens Google Maps)
Compare nearby
- G Acorn Village Good, 0.2 miles away
- G Seven Rivers - Care Home with Nursing Physical Disabilities Good, 3.4 miles away
- G Tendring Meadows Good, 3.5 miles away
- G Blackbrook House Good, 4.2 miles away
- G Saresta and Serenade Good, 4.9 miles away