Park House
- Care home
- 68 beds
- Nursing care
- Dementia care
- Registered since 2024
- Bulwell, Nottingham, East Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
7 ratings
First rated Inadequate in 2015, most recently Good in August 2025.
14 months
since the latest rating was published.
46 of 71
rated care homes in Nottingham are rated Good, like this one.
Park House: inspection record
Rated Good in August 2025.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- RI Acer Court Care Home Requires improvement, 0.4 miles away
- G Alder House Care Home Good, 0.4 miles away
- G 14-17 Palmwood Court Good, 0.4 miles away
- RI Lime Lodge Requires improvement, 0.5 miles away
- RI The Limes Requires improvement, 0.5 miles away
What inspectors found
From the Care Quality Commission's assessment published 21 August 2025 (assessment visit 12 May 2025). Quoted under the Open Government Licence.
Date of Assessment: 10 June 2025. The service is a residential care home, providing support to adults of all ages living with nursing needs, dementia, mental health conditions and physical disabilities. At the time of our inspection, the service was home to 46 people. The provider had voluntarily suspended new admissions to allow for the full refurbishment of the service. Park House can accommodate a maximum of 68 people.
- Safe No rating
- Effective Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
People were not always fully protected and kept safe. The facilities and equipment failed to effectively meet people’s needs, were not always clean and well-maintained and risks from these had not always been mitigated. People and their relatives were not always involved in assessments and reviews of their needs. Some of these care plans lacked specific details around faith, communication, and specific health needs. Medicines were stored safely, and people received their medicines in a safe way, as prescribed. People were supported to eat and drink to stay healthy.
The management team investigated incidents to inform and improve service delivery. There were enough staff with the right skills, qualifications and experience. Managers made sure staff received training and regular appraisals to maintain competence. The provider had a positive learning culture, where people and their relatives could raise concerns. People were supported by a compassionate and knowledgeable management and staff team, who showed kindness and empathy when engaging with people. The service worked effectively with external health and social care partners, to ensure people were able to access services when they needed them.
Staff made sure people were enabled to give informed consent and decisions were taken in people’s best interests where they did not have capacity. People were confident their privacy and dignity were being upheld. People were encouraged to maintain relationships with family and friends. The provider supported staff wellbeing.
Leaders and staff had a shared vision and culture based on listening, learning and trust. Leaders were visible, knowledgeable and supportive, helping staff develop in their roles. Staff felt supported to give feedback and were treated equally, free from bullying or harassment.
We served warning notices to the provider of Park House on 23 January 2025, for failing to meet the regulations relating to safe care and treatment and good governance.
At this inspection, we found the provider had made improvements and was no longer in breach of regulations.
-
Safe
No rating
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment we rated this key question requires improvement. At this assessment the rating has remained requires improvement. This meant people were not always safe and protected from avoidable harm.The provider was previously in breach of the legal regulation in relation to safe care and treatment and medicines management. Although some areas of improvement remained incomplete and required embedding; we found improvements at this assessment and the provider was no longer in breach of this regulation.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question requires improvement. At this assessment, this key question has changed to good. This meant people’s needs were met through good organisation and delivery.
The provider was previously in breach of the legal regulation in relation to person centredcare. Improvements were found at this assessment and the provider was no longer in breach of this regulation.
-
Well-led
Good
Well-led – this means we looked for evidence that leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment, we rated this key question requires improvement. At this assessment the rating has changed to good.
This meant the service was well managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
The provider was previously in breach of the legal regulation in relation to good governance. Improvements were found at this assessment, and the provider was no longer in breach of this regulation.
Questions to ask when you visit
- Safe was rated Requires improvement on 21 August 2025. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Registration details
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Springcare (Bulwell) LimitedBrand: Springcare Group
- Ownership type
- Organisation
- Companies House number
- 15061905 (opens Companies House)
Getting help from Nottingham City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Nottingham City Council
- Ask for a care needs assessment
- Phone: 0115 876 3330, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Nottingham City Council
Checked on the council's website, November 2026.
Common questions
- Does Park House provide nursing care?
- Yes. The Care Quality Commission lists Park House as a care home with nursing.
- How many beds does Park House have?
- The Care Quality Commission's register lists 68 beds at Park House.
- When was Park House last inspected?
- The Care Quality Commission's latest rating for Park House was published on 21 August 2025.
- Who runs Park House?
- Park House is run by Springcare (Bulwell) Limited.
- What is Park House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 21 August 2025.
Contact
- Phone
- 0115 979 1234
- Address
- Cinderhill Road, Nottingham, NG6 8SB Map (opens Google Maps)
Compare nearby
- RI Acer Court Care Home Requires improvement, 0.4 miles away
- G Alder House Care Home Good, 0.4 miles away
- G 14-17 Palmwood Court Good, 0.4 miles away
- RI Lime Lodge Requires improvement, 0.5 miles away
- RI The Limes Requires improvement, 0.5 miles away