Melbourne House
- Care home
- 48 beds
- Nursing care
- Dementia care
- Registered since 2024
- Aspley, Nottingham, East Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
5 ratings
First rated Requires improvement in 2015, most recently Good in May 2026.
5 months
since the latest rating was published.
46 of 71
rated care homes in Nottingham are rated Good, like this one.
Melbourne House: inspection record
Rated Good in May 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Beechdale House Care Home Good, 0.4 miles away
- G Beechdale Manor Care Home Good, 0.6 miles away
- G Thistle Lodge Robins Wood Road Good, 0.6 miles away
- RI The Limes Requires improvement, 0.8 miles away
- RI Lime Lodge Requires improvement, 0.9 miles away
What inspectors found
From the Care Quality Commission's assessment published 11 May 2026 (assessment visit 26 February 2026). Quoted under the Open Government Licence.
Date of assessment visit, 23 March 2026.
This is the first assessment of the service under the new provider, since registering with the CQC on 16 February 2024.
The provider had significantly invested in refurbishing and upgrading the service, to ensure Melbourne House was a safe, inclusive and welcoming environment. The service had fully considered adaptations to ensure people living with dementia or mobility needs were supported effectively.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
The service was well led, by an experienced and compassionate registered manager, who led the staff team by example. The staff team were well trained, skilled, competent and showed kindness and compassion towards people living at the service.
Staff ensured people were protected from the risk of harm or abuse, the whole staff team understood their responsibility to ensure safeguarding was a priority.
Staff worked in partnership with external bodies, to ensure people received appropriate review and support in a timely manner. The registered manager understood their responsibility to ensure safeguarding incidents were reported promptly to the local authority. The registered manager followed their duty of candour, and they were open and transparent with people and their relatives when incidents occurred.
The management team had robust quality and safety auditing processes in place, allowing them to be responsive to concerns or any shortfalls in care quality. These were used effectively to consistently drive improvement at the service.
The management team used feedback and learning from incidents, to ensure care quality was improved and lessons learned were fully embedded.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This is the first assessment for this service under the new provider. This key question has been rated Good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this service under the new provider. This key question has been rated Good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This is the first assessment for this service under the new provider. This key question has been rated Good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this service under the new provider. This key question has been rated Good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this service under the new provider. This key question has been rated Good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Alicja Mensah
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Springcare (Aspley) LimitedBrand: Springcare Group
- Ownership type
- Organisation
- Companies House number
- 14503428 (opens Companies House)
Getting help from Nottingham City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Nottingham City Council
- Ask for a care needs assessment
- Phone: 0115 876 3330, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Nottingham City Council
Checked on the council's website, November 2026.
Common questions
- Does Melbourne House provide nursing care?
- Yes. The Care Quality Commission lists Melbourne House as a care home with nursing.
- How many beds does Melbourne House have?
- The Care Quality Commission's register lists 48 beds at Melbourne House.
- When was Melbourne House last inspected?
- The Care Quality Commission's latest rating for Melbourne House was published on 11 May 2026.
- Who runs Melbourne House?
- Melbourne House is run by Springcare (Aspley) Limited.
- What is Melbourne House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 11 May 2026.
Contact
- Phone
- 0115 929 2784
- Address
- Grannis Drive, Aspley, Nottingham, NG8 5RU Map (opens Google Maps)
Compare nearby
- G Beechdale House Care Home Good, 0.4 miles away
- G Beechdale Manor Care Home Good, 0.6 miles away
- G Thistle Lodge Robins Wood Road Good, 0.6 miles away
- RI The Limes Requires improvement, 0.8 miles away
- RI Lime Lodge Requires improvement, 0.9 miles away