Cantley House
- Care home
- 3 beds
- No nursing
- Registered since 2011
- Bessacarr, Doncaster, Yorkshire and the Humber
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
5 ratings
Its last inspection moved it down from Good to Requires improvement.
19 months
since the latest rating was published.
14 of 73
rated care homes in Doncaster are rated Requires improvement, like this one.
Cantley House: inspection record
Rated Requires improvement in March 2025, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Lennon House (Good, 0.2 miles away) and Liberty House (Good, 0.2 miles away).
Nearest care homes:
- G Lennon House Good, 0.2 miles away
- G Liberty House Good, 0.2 miles away
- G Dunniwood Lodge Good, 0.5 miles away
- G Cantley Grange Good, 0.6 miles away
- RI Walton Lodge Requires improvement, 0.7 miles away
What inspectors found
From the Care Quality Commission's assessment published 18 March 2025 (assessment visit 8 January 2025). Quoted under the Open Government Licence.
Date of Assessment: 4 February 2025 to 26 February 2025. The service is a residential care home providing support to younger adults. We carried out this assessment due to concerns we had received about the service in relation to fire safety. Risks associated with people’s care had been identified, however some documentation required more information to keep people safe. Systems in place to monitor the quality of the service did not operate effectively. Systems were disorganised and there was a lack of oversight. For example, issues we found during our assessment in relation to medicine management, risk and environment had either not been previously identified or not actioned in a timely way. We found breaches of regulation relating to safe care and treatment and governance. This means the service needs to make improvements in these areas. We will request an action plan from the provider to understand what they will do to improve standards of quality and safety. We will continue to monitor information we receive about the service. People’s needs were assessed to ensure care delivered was appropriate and in line with people’s current needs. Where practical, staff involved people in discussions about their care and support. People had access to healthcare professionals and hospital passports were in place. Staff were supportive and friendly with people. There was a pleasant atmosphere in the home. People were happy engaging in their chosen activities. Staff knew people well and ensured they supported people in line with their preferences. We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.
- Safe No rating
- Effective Good
- Caring Good
- Responsive Good
- Well-led No rating
Read the rest of CQC's summary
-
Safe
No rating
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement. This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed. The provider was in breach of legal regulation in relation to the management of risks.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
No rating
Well-led – this means we looked for evidence that leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement. This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care. The provider was in breach of legal regulation in relation to the governance of the service.
Questions to ask when you visit
- Safe was rated Requires improvement on 18 March 2025. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 18 March 2025. Ask about changes in management and what has changed since the report.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Registration details
- Registered manager
- Christopher Laurence
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder, Mental Health, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)7 inspection reports, latest 24 October 2019. Latest assessment published 18 March 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Active Care Homes Limited
- Ownership type
- Organisation
- Companies House number
- 05660543 (opens Companies House)
Active Care Homes Limited runs 7 services, all in Yorkshire and the Humber. 5 are rated Good or Outstanding, 1 is rated Requires improvement or Inadequate and 1 has no rating yet.
Other services run by Active Care Homes Limited
- G Bennethorpe House Good. Care home, Doncaster
- G Broomhouse Mews Good. Care home, Doncaster
- G Crumble Cottage Good. Care home, Doncaster
- G Hexthorpe Cottage Good. Care home, Doncaster
Getting help from City of Doncaster Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at City of Doncaster Council
- Ask for a care needs assessment
- Phone: 01302 737 391, Monday to Friday, 8.30am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: City of Doncaster Council
Checked on the council's website, November 2026.
Common questions
- Does Cantley House provide nursing care?
- No. The Care Quality Commission lists Cantley House as a care home without nursing.
- How many beds does Cantley House have?
- The Care Quality Commission's register lists 3 beds at Cantley House.
- When was Cantley House last inspected?
- The Care Quality Commission's latest rating for Cantley House was published on 18 March 2025.
- Who runs Cantley House?
- Cantley House is run by Active Care Homes Limited. It runs 7 services, all in Yorkshire and the Humber.
- What is Cantley House's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 18 March 2025.
Contact
- Phone
- 01302 537622
- Address
- 12 Woodcross Avenue, Cantley, Doncaster, DN4 6RU Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Lennon House (Good, 0.2 miles away) and Liberty House (Good, 0.2 miles away).
Nearest care homes:
- G Lennon House Good, 0.2 miles away
- G Liberty House Good, 0.2 miles away
- G Dunniwood Lodge Good, 0.5 miles away
- G Cantley Grange Good, 0.6 miles away
- RI Walton Lodge Requires improvement, 0.7 miles away