Pine View Care Home
- Care home
- 12 beds
- No nursing
- Dementia care
- Registered since 2024
- Central Leicester, Leicester, East Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
5 ratings
First rated Requires improvement in 2015, most recently Good in September 2026.
1 month
since the latest rating was published.
71 of 90
rated care homes in Leicester are rated Good, like this one.
Pine View Care Home: inspection record
Rated Good in September 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- RI Western Park View Nursing Home Requires improvement, less than 0.1 miles away
- – Hazelbrook Care Home Not yet rated, 0.2 miles away
- – Clarefield House Not yet rated, 0.4 miles away
- G Island Place Good, 0.5 miles away
- RI Dane View Care Home With Nursing Requires improvement, 0.5 miles away
What inspectors found
From the Care Quality Commission's assessment published 27 September 2026 (assessment visit 13 February 2026). Quoted under the Open Government Licence.
Dates of inspection: 23 and 27 April 2026
Pine View is a ‘care home’ without nursing for older people living with physical disabilities, sensory impairment, and dementia. At the time of the assessment, 11 people were living at the service. People in care homes receive accommodation and personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided. Both were looked at during this assessment.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
At our previous inspection we issued 2 warning notices (relating to safe environments and good governance) and 4 breaches of legal regulations (relating to safe care and treatment, safe environments, consent, and good governance). We carried out this assessment to review whether the provider had complied with the warning notice and had made the required improvements to meet the relevant regulations.
At this inspection improvements had been made, and the provider was no longer in breach of the legal regulations relating to safe care and treatment, safe environments, consent, and good governance.
Over the past year, the provider and staff team have worked diligently to implement positive changes, ensuring people received good-quality care and support. Significant progress has been made, strengthening the safety, effectiveness, and governance of the service, and demonstrating a clear commitment to continuous improvement.
The service was small, homely, and well-staffed. People and staff knew each other well and the atmosphere was friendly and warm. Staff were knowledgeable about the people they supported and developed meaningful relationships with them.
The care provided was safe and respectful with risk being effectively managed. Improvements had been made to the premises to ensure people were supported in an environment suitable for their needs. Staff kept the premises clean, fresh, and tidy.
Care plans and risk assessments had been re-written and improved, enabling person-centred care. Staff worked closely with healthcare professionals to ensure people’s medical needs were met. People’s medicines were well-managed and stored safely.
Staff training had significantly improved, with staff developing their knowledge and skills through an enhanced training programme. This included training in key areas, for example, dementia care, managing distressed behaviour, and positive behaviour support. This helped to ensure staff could meet the needs of people living with dementia and other mental health needs.
The provider’s monitoring and oversight of the service had improved. A comprehensive new audit system had been introduced to ensure that all aspects of the service were operating safely, effectively, and in line with expected standards.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people were safe and protected from avoidable harm.
The provider was previously in breach of the legal regulations in relation to safe care and treatment and safe environments. Improvements were found at this assessment, and the provider was no longer in breach of these regulations.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question required improvement. At this assessment the rating has changed to good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
The provider was previously in breach of the legal regulation in relation to consent. Improvements were found at this assessment, and the provider was no longer in breach of this regulation.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
The provider was previously in breach of the legal regulation in relation to good governance. Improvements were found at this assessment, and the provider was no longer in breach of this regulation.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Michaela Colclough
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Pineview Healthcare Limited
- Ownership type
- Organisation
- Companies House number
- 14966819 (opens Companies House)
Getting help from Leicester City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Leicester City Council
- Ask for a care needs assessment
- Phone: 0116 454 1004, 24 hours a day, 7 days a week
- Support for carers
- Paying for care: Leicester City Council
Checked on the council's website, November 2026.
Common questions
- Does Pine View Care Home provide nursing care?
- No. The Care Quality Commission lists Pine View Care Home as a care home without nursing.
- How many beds does Pine View Care Home have?
- The Care Quality Commission's register lists 12 beds at Pine View Care Home.
- When was Pine View Care Home last inspected?
- The Care Quality Commission's latest rating for Pine View Care Home was published on 27 September 2026.
- Who runs Pine View Care Home?
- Pine View Care Home is run by Pineview Healthcare Limited.
- What is Pine View Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 27 September 2026.
Contact
- Phone
- 0116 285 5868
- Address
- 420 Hinckley Road, Leicester, Leicester, LE3 0WA Map (opens Google Maps)
Compare nearby
- RI Western Park View Nursing Home Requires improvement, less than 0.1 miles away
- – Hazelbrook Care Home Not yet rated, 0.2 miles away
- – Clarefield House Not yet rated, 0.4 miles away
- G Island Place Good, 0.5 miles away
- RI Dane View Care Home With Nursing Requires improvement, 0.5 miles away