Rated Care Homes

Deneholme Care Centre

–

No overall rating

No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.

At a glance

  • 1 rating

    Only one rating on record, so there is no trend to show yet.

  • 1 month

    since the latest rating was published.

  • 91%

    of rated care homes in Northumberland are Good or Outstanding (92% across the North East, 83% across England).

Deneholme Care Centre: inspection record

Care home, 13 beds, Northumberland

This service has no overall rating at present. The squares show its earlier ratings.

Deneholme Care Centre: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Compare nearby

Nearest rated Good or Outstanding: Haydon View Residential Home (Good, 5.2 miles away) and Close House Nursing and Residential Care Home (Good, 6.2 miles away).

Nearest care homes:

  1. G
    Haydon View Residential Home Good, 5.2 miles away
  2. RI
    Lowgate Care Home Requires improvement, 6.1 miles away
  3. G
  4. G
    Carntyne Residential Care Home Good, 7.4 miles away
  5. G
    Acomb Court Good, 7.7 miles away

See all care homes in Northumberland

What inspectors found

From the Care Quality Commission's assessment published 9 September 2026 (assessment visit 18 May 2026). Quoted under the Open Government Licence.

Date of Assessment: 15 June to 28 July 2026.

Deneholme Care Centre provides care and support to people in their own homes so they can live as independently as possible. The service supports older people, including those with physical and mental health issues. At the time of the assessment, 12 people used the home care service.

  • Safe Good
  • Effective Good
  • Caring Good
  • Responsive Good
  • Well-led Good
Read the rest of CQC's summary

This was the first assessment of this newly registered service.

There were enough suitably recruited staff to meet people’s needs. Staff were exceptionally kind and caring, appropriately trained and well supported.

People received their medicines in a timely manner, although some updates to paperwork were required. People’s nutritional needs were well supported. People were supported to develop and maintain their independence, achieve their personal goals, and live as independently as possible within their own homes, leading to positive outcomes and an improved quality of life.

Staff kept people’s homes tidy and used personal protective equipment when necessary.

Consent was obtained from people whenever possible and capacity assessments and best interests decisions made when a person lacked capacity to give their consent.

The provider maintained quality assurance checks to ensure the service remained safe and effective. Leaders and staff worked extremely well together, particularly with other organisations to help people achieve good outcomes and remain healthy. The registered manager listened to our feedback and took immediate action where necessary, including with paperwork updates that required attention.

  1. Safe

    Good

    Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.

    This is the first assessment for this newly registered service. This key question has been rated good. This meant people were safe and protected from avoidable harm.

  2. Effective

    Good

    Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.

    This is the first assessment for this newly registered service. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.

  3. Caring

    Good

    Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.

    This is the first assessment for this newly registered service. This key question has been rated good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.

  4. Responsive

    Good

    Responsive – this means we looked for evidence that the provider met people’s needs.

    This is the first assessment for this newly registered service. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.

  5. Well-led

    Good

    Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.

    This is the first assessment for this newly registered service. This key question has been rated good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.

Ratings by service

The Care Quality Commission rates each kind of service at this location separately.

Ratings by service for Deneholme Care Centre
ServiceRatingDate SafeEffectiveCaringResponsiveWell-led
Care Homes Good Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
Homecare Good Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

Questions to ask when you visit

  1. Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
  2. Visit at different times of day, including a mealtime.

Registration details

Registered manager
Kathryn Moralee
Registered with the CQC since
What it provides
Care home service without nursing, Domiciliary care service
Who it supports
Dementia, Learning disabilities or autistic spectrum disorder, Older People, Physical Disability, Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Ownership type
Organisation
Companies House number
13433748 (opens Companies House)

Getting help from Northumberland County Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Deneholme Care Centre provide nursing care?
No. The Care Quality Commission lists Deneholme Care Centre as a care home without nursing.
How many beds does Deneholme Care Centre have?
The Care Quality Commission's register lists 13 beds at Deneholme Care Centre.
When was Deneholme Care Centre last inspected?
The Care Quality Commission's latest rating for Deneholme Care Centre was published on 9 September 2026.
Who runs Deneholme Care Centre?
Deneholme Care Centre is run by Deneholme Care Centre Ltd.
What is Deneholme Care Centre's CQC rating?
No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.

Contact

Phone
01434 618555
Address
The Dene, Allendale, Hexham, NE47 9PX Map (opens Google Maps)
Read the full inspection report (opens the Care Quality Commission website)

Compare nearby

Nearest rated Good or Outstanding: Haydon View Residential Home (Good, 5.2 miles away) and Close House Nursing and Residential Care Home (Good, 6.2 miles away).

Nearest care homes:

  1. G
    Haydon View Residential Home Good, 5.2 miles away
  2. RI
    Lowgate Care Home Requires improvement, 6.1 miles away
  3. G
  4. G
    Carntyne Residential Care Home Good, 7.4 miles away
  5. G
    Acomb Court Good, 7.7 miles away

See all care homes in Northumberland