Roselands Residential Care Home

The provider had arrangements in place for families and relatives to visit their family members. Family members/ visitors wishing to visit had to pre-book a time slot for up to 30 minutes with their family members. These visits were limited to ensure social distancing could take place safely.

Special arrangements were in place for people receiving End of Life Care. Relatives and family members were escorted to their family member's bedroom and required to follow the home's policies and procedures for the use of personal protective equipment in the home.

The provider had appropriate arrangements for all other visitors to help prevent the spread of Covid 19. They were required to have their temperatures taken, complete a Covid 19 risk assessment which included screening for symptoms of Covid 19 before being allowed to enter the home. Visitors were required to wear a face covering when visiting, and wash hands before and after mask use.

The provider had appropriate arrangements to test people and staff for Covid 19 and was following government guidance on testing. This ensured that people and staff were tested for Covid 19 so that appropriate action could be taken if any cases were identified.

The provider ensured that all their staff received appropriate training and support to understand and to manage Covid 19. This included best practice for infection control and the use of PPE.

Staff also received appropriate guidance on how to support people with dementia to understand the pandemic and Covid 19.

Further information is in the detailed findings below.

The five questions we ask about services and what we found