Meridan House
Care home, Barnet, 12 beds
Requires improvement
Rated on
Rating from the Care Quality Commission.
Meridan House: inspection record
Rated Requires improvement in June 2026, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 4 times since 2016. Rated Good in 2016, then Requires improvement in 2019, then Good in 2020, then Requires improvement in June 2026.
Its last inspection moved it down from Good to Requires improvement. The latest rating was published 4 months ago.
How it compares locally
- One of 8 Requires improvement care homes in Barnet, out of 68 with a rating.
- Smaller than 7 in 10 care homes in Barnet.
What inspectors found
From the Care Quality Commission's assessment published 5 June 2026 (assessment visit 27 January 2026). Quoted under the Open Government Licence.
Date of Assessment: 29 January to 2 March 2026. The service is a residential care home, providing support to people living with a range of mental health issues.
In 2024, the provider’s registration changed and the provider merged to form a new national charity, Waythrough. Despite changes to the provider’s registration, the governance and staff structure remained the same, however, from a registration perspective, Meridan House is a newly registered service. This inspection was prompted by a significant safety event which occurred in 2024 when the provider was operating under their previous registration and also due to the changes in the provider’s registration. We had attempted to carry out an assessment in September 2025, but the registered manager confirmed at that time there was no persons living at the home in receipt of the regulated activity of Accommodation for persons who require nursing or personal care.
Read the full summary
When we visited the home on 29 January 2026, there were people living at the home, but only one of these people were in receipt of the regulated activity. The CQC only has a legal remit when people are in receipt of the regulated activity, so we only spoke with this person and looked at how the registered manager and provider supported this person.
There were some positive aspects to this newly registered service. However, the provider had not taken timely actions about a known event which had the potential to put people at risk. The provider had taken some actions, but this was not done in a timely way. They had not carried out any audits to ensure everyone was safe following this event and the actions they had taken had been effective. No one had come to harm during this time, but the provider had not assured themselves people were safe regarding this matter.
There were also shortfalls identified in infection protection control (IPC), some aspects of risk assessments and care plans, and some elements of how the service was audited.
These factors led to a breach of the legal regulation in relation to the governance of the service.
There were positives aspects of the ‘service’. There was a positive culture of staff being kind and considerate to people and each other. Staff told us they were supported by the registered manager and deputy managers. Staff received training and they had been safely recruited.
We asked the provider for an action plan in response to the issues found at this assessment.
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Safe
No rating
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This was the first assessment for this newly registered service after the provider made changes to their registration. This key question has been rated requires improvement. This meant some aspects of the service were not always safe and there was sometimes limited assurance about safety. -
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This was the first assessment for this newly registered service after the provider made changes to their registration. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This was the first assessment for this newly registered service after the provider made changes to their registration. This key question has been rated good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This was the first assessment for this service. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.
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Well-led
No rating
Well-led – this means we looked for evidence that leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This was the first assessment for this newly registered service after the provider made changes to their registration. This key question has been rated requires improvement. This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.
The provider was in breach of legal regulation in relation to the governance of the service.
Questions to ask when you visit
- Safe was rated Requires improvement on 5 June 2026. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 5 June 2026. Ask about changes in management and what has changed since the report.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Contact and registration details
| Address | 1 Stonecrop Close, Colindale Avenue, London, NW9 5RG |
|---|---|
| Neighbourhood | Hendon, Barnet |
| Phone | 020 8205 4048 |
| Registered manager | Juliana Manjoro |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Waythrough |
|---|---|
| Ownership type | Organisation |
| Companies House number | 01820492 (opens Companies House) |
| Charity number | 515755 |
Waythrough runs 2 services in London. 1 is rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by Waythrough
- G Foxlands House Care home, BarnetGood
Nearest alternatives
- G Meera House Nursing Home Care home with nursing, 0.5 miles awayGood
- G Dana House Care home, 0.5 miles awayGood
- G Zinia House Care home, 0.5 miles awayGood
- G Matthew Residential Care Limited - 1 Milton Avenue Care home, 0.5 miles awayGood
- G Ashton Lodge Care Home Care home with nursing, 0.7 miles awayGood
Getting help from London Borough of Barnet
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Barnet
- Ask for a care needs assessment
- Phone: 020 8359 5000, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Barnet
Checked on the council's website, November 2026.
Common questions
- Does Meridan House provide nursing care?
- No. The Care Quality Commission lists Meridan House as a care home without nursing.
- How many beds does Meridan House have?
- The Care Quality Commission's register lists 12 beds at Meridan House.
- When was Meridan House last inspected?
- The Care Quality Commission's latest rating for Meridan House was published on 5 June 2026.
- Who runs Meridan House?
- Meridan House is run by Waythrough. It runs 2 services in London.
- What is Meridan House's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 5 June 2026.