Matthew Residential Care Limited - 1 Milton Avenue

Matthew Residential Care Limited – 1 Milton Avenue is a residential care home providing personal care and accommodation to 4 people at the time of the inspection. The service can support up to 5 people.

We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. 'Right support, right care, right culture (RSRCRC) is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.

During our last inspection we found the provider had made improvements to ensure that the underpinning principles of RCRSRC were addressed. However, we were not fully assured that the changes the service had made were fully embedded. At this inspection we found further improvements had been made.

Right Support: People were supported by staff who understood their needs and had received training to support them in their roles. We observed good communication between people and staff, and noted the provider was developing picture assisted and easy read information to enhance people's understanding of the care and support they received. There were sufficient staff on duty to meet people's identified needs and additional staffing was provided as required to support activities outside the home. The provider's staffing rotas had not always been updated to accurately reflect staff members working at the home at any given time.