Princes Lodge

Princes Lodge is a residential care home providing personal care and accommodation to up to 5 people. The service provides support to people with mental health needs. At the time of our inspection there were 4 people using the service.

People were safe. People's risks were assessed, and staff followed guidance to ensure they were managed and reduced. The registered manager ensured there were always enough staff available to provide care and support. People's medicines were administered safely by trained staff. The environment of the home was clean, and staff followed good practice around food hygiene and infection prevention and control.

People's needs were assessed and information gathered during the assessments formed part of peoples care plan. Staff were supported to gain the appropriate skill and knowledge to support people effectively. Where required people received the required support to maintain a healthy and nutritious diet. People lived in a nicely decorated and well-maintained home. The service positively engaged with external health and social care services to support people to get well and gain greater independence. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.