Hillcrest
- Care home
- 52 beds
- No nursing
- Dementia care
- Registered since 2024
- Norwich, Norfolk, East of England
Good
Rated on
Rating from the Care Quality Commission.
This rating was carried over from the previous owner after a change of ownership.
At a glance
5 ratings
Its last inspection improved it from Requires improvement to Good.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
173 of 288
rated care homes in Norfolk are rated Good, like this one.
Hillcrest: inspection record
Rated Good in December 2021, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- RI Ellacombe Requires improvement, 0.2 miles away
- G Harvey Lane Good, 0.5 miles away
- RI Corton House Requires improvement, 0.7 miles away
- G Thomas Tawell House Good, 1.1 miles away
- O Highwater House Outstanding, 1.2 miles away
Questions to ask when you visit
- Safe was rated Requires improvement on 22 December 2021. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Registration details
- Registered manager
- Laura Love
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- 365 Care Homes Limited
- Ownership type
- Organisation
- Companies House number
- 09266748 (opens Companies House)
365 Care Homes Limited runs 4 services, all in the East of England. 3 are rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by 365 Care Homes Limited
- O Ealing House Residential Care Home Outstanding. Care home, Norfolk
- G Laburnum Lodge Good. Care home, Cambridgeshire
- RI Delph House Requires improvement. Care home, Norfolk
Getting help from Norfolk County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Norfolk County Council
- Ask for a care needs assessment
- Phone: 0344 800 8020, Monday to Friday, 9am to 5pm
- Support for carers
- Paying for care: Norfolk County Council
Checked on the council's website, November 2026.
Common questions
- Does Hillcrest provide nursing care?
- No. The Care Quality Commission lists Hillcrest as a care home without nursing.
- How many beds does Hillcrest have?
- The Care Quality Commission's register lists 52 beds at Hillcrest.
- When was Hillcrest last inspected?
- The Care Quality Commission's latest rating for Hillcrest was published on 22 December 2021.
- Who runs Hillcrest?
- Hillcrest is run by 365 Care Homes Limited. It runs 4 services, all in the East of England.
- What is Hillcrest's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 22 December 2021.
Contact
- Phone
- 01603 626073
- Address
- 106 Thorpe Road, Thorpe, Norwich, NR1 1RT Map (opens Google Maps)
Compare nearby
- RI Ellacombe Requires improvement, 0.2 miles away
- G Harvey Lane Good, 0.5 miles away
- RI Corton House Requires improvement, 0.7 miles away
- G Thomas Tawell House Good, 1.1 miles away
- O Highwater House Outstanding, 1.2 miles away