Rated Care Homes

Care homes in Norwich

Every care home registered in Norwich, with its rating from the Care Quality Commission and how that rating has changed.

Norwich is in Norfolk, the East of England. See all care homes in Norfolk

Ratings updated 2 November 2026. Every rating is the Care Quality Commission's.

Norwich has 13 care homes currently providing care, with 468 beds. None provide nursing care and 7 support people living with dementia. 62% of those with a rating are rated Good or Outstanding, compared with 66% across Norfolk.

All care homes in Norwich

Places are based on Ordnance Survey place names. A service is listed under the nearest named place in its council area.

13 care homes

  1. O Outstanding
    Highwater House Care home
    22 beds NR2 4SZ Rated
  2. O Outstanding
    St John's House Care home
    60 beds NR2 3AT Rated
  3. G Good 14 beds NR2 2SG Rated
  4. G Good
    Heathcote Care home
    29 beds NR2 2PA Rated
  5. G Good
    Hillcrest Care home
    52 beds NR1 1RT Rated
  6. G Good
    Kemps Place Care home
    30 beds NR3 3JQ Rated
  7. G Good
    Point House Care home
    22 beds NR3 4QN Rated
  8. G Good 37 beds NR3 1JH Rated
  9. RI Requires improvement
    Corton House Care home
    44 beds NR1 3AP Rated
  10. RI Requires improvement
    Cromwell House Care home
    38 beds NR1 2QJ Rated
  11. RI Requires improvement
    Ellacombe Care home
    45 beds NR1 4BP Rated
  12. RI Requires improvement
    Mountfield Care home
    46 beds NR3 3LS Rated
  13. RI Requires improvement 29 beds NR2 3EW Rated

How ratings have changed since 2015

Share of care homes in Norwich rated Good or Outstanding at the end of each year, 2015 to 2026. The share fell from 75% in 2015 to 62% in 2026. 50% 90% 75% 62% 201520202026 Share of care homes in Norwich rated Good or Outstanding at the end of each year, 2015 to 2026. The share fell from 75% in 2015 to 62% in 2026. 50% 90% 75% 62% 201520202026

Share rated Good or Outstanding at the end of each year, among services open today.

The share fell from 75% in 2015 to 62% in 2026.

In 2015, 4 of the care homes open today had a rating. In 2026, 13 did. Every rating is the Care Quality Commission's.

Share of care homes in Norwich rated Good or Outstanding, by year
YearRatedRated Good or OutstandingShare
20154375%
20169556%
201712975%
201812975%
2019121083%
202012867%
2021131077%
202213969%
202313969%
202413862%
202513862%
202613862%

Who runs care homes here

Providers with two or more care homes in Norwich.

Getting help from Norfolk County Council

The council's adult social care team is the place to start. They can assess the care you need and explain how it might be paid for.

Care needs assessment
Ask for a care needs assessment
Phone
0344 800 8020 Monday to Friday, 9am to 5pm

Checked on the council's website, November 2026.

Common questions

How many care homes are there in Norwich?
Norwich has 13 care homes currently providing care, with 468 beds.
How many care homes in Norwich are rated Outstanding?
2 are rated Outstanding by the Care Quality Commission: Highwater House and St John's House.
Which care homes in Norwich provide nursing care?
None of the care homes in Norwich currently provides nursing care.
How do I arrange a care needs assessment in Norwich?
Norwich is in Norfolk, so ask the adult social care team at Norfolk County Council for a care needs assessment. Start on the council's care needs assessment page. You can also phone 0344 800 8020.

Nearby neighbourhoods

All care homes areas in the East of England

Home care in Norwich

29 home care services are registered here too. See home care in Norwich