Loxley Chase
- Care home
- 32 beds
- No nursing
- Dementia care
- Registered since 2024
- Acklam, Middlesbrough, North East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Rated Good at every inspection since 2015.
4 months
since the latest rating was published.
37 of 41
rated care homes in Middlesbrough are rated Good, like this one.
Loxley Chase: inspection record
Rated Good in July 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- RI St Mary's Care Home Requires improvement, less than 0.1 miles away
- G The Avenue Community Nursing Home Good, 0.1 miles away
- G Ascot Nursing Home Good, 0.1 miles away
- – Supporting Hands NE Limited Not yet rated, 0.3 miles away
- G Windermere Grange Care Home Good, 0.3 miles away
What inspectors found
From the Care Quality Commission's assessment published 2 July 2026 (assessment visit 31 March 2026). Quoted under the Open Government Licence.
Date of Assessment: 13 May to 9 June 2026. The service is a care home providing support to older people and people living with a dementia. This assessment was carried out as the service has not been assessed since it registered with CQC.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
Risks to people were assessed and monitored. Regular checks of the premises and equipment took place to ensure they were safe to use. Medicines were managed safely. Staffing levels were monitored to ensure people received safe support, though these had not identified the need for additional staff overnight. The provider addressed this issue during the assessment by increasing night staffing levels. Staff were supported with regular training, supervision and appraisal. Effective infection prevention and control systems were in place.
People’s needs were assessed and regularly reviewed to ensure they received effective support. Staff obtained people’s consent before delivering support, though in some cases the recording of this was not consistent. People received effective support with eating and drinking. Staff worked with healthcare partners to maintain and promote people’s health and wellbeing.
People received personalised support based on their assessed needs and choices. Care plans were being updated to improve how they recorded person-centred information. Feedback was sought and acted on. People were supported to access information and make their voices heard. Systems were in place to help people make future plans for their care.
A range of audits was carried out to monitor and improve standards. People, relatives and staff spoke positively about the culture and values of the service. Leaders were visible at the service and were described as approachable. Staff worked in successful partnership with others to develop and improve the service.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This is the first assessment for thisnewly registered service. This key question has been ratedgood.This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this newly registered service. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This is the first assessment for this newly registered service. This key question has been rated good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this newly registered service. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this newly registered service. This key question has been rated good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Layanvi Kalinga
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- SUSASH Middlesbrough Ltd
- Ownership type
- Organisation
- Companies House number
- 11496752 (opens Companies House)
SUSASH Middlesbrough Ltd runs 3 services, all in the North East. 2 are rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by SUSASH Middlesbrough Ltd
- G Ascot Nursing Home Good. Care home with nursing, Middlesbrough
- RI St Mary's Care Home Requires improvement. Care home with nursing, Middlesbrough
Getting help from Middlesbrough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Middlesbrough Council
- Ask for a care needs assessment
- Phone: 01642 065070, Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4.30pm (press 1, then 1 again)
- Support for carers
- Paying for care: Middlesbrough Council
Checked on the council's website, November 2026.
Common questions
- Does Loxley Chase provide nursing care?
- No. The Care Quality Commission lists Loxley Chase as a care home without nursing.
- How many beds does Loxley Chase have?
- The Care Quality Commission's register lists 32 beds at Loxley Chase.
- When was Loxley Chase last inspected?
- The Care Quality Commission's latest rating for Loxley Chase was published on 2 July 2026.
- Who runs Loxley Chase?
- Loxley Chase is run by SUSASH Middlesbrough Ltd. It runs 3 services, all in the North East.
- What is Loxley Chase's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 2 July 2026.
Contact
- Phone
- 01642 818921
- Address
- 3a & 5 The Crescent, Middlesbrough, TS5 6SD Map (opens Google Maps)
Compare nearby
- RI St Mary's Care Home Requires improvement, less than 0.1 miles away
- G The Avenue Community Nursing Home Good, 0.1 miles away
- G Ascot Nursing Home Good, 0.1 miles away
- – Supporting Hands NE Limited Not yet rated, 0.3 miles away
- G Windermere Grange Care Home Good, 0.3 miles away