Holly Lodge
- Care home
- 18 beds
- Nursing care
- Registered since 2024
- Pewsey, Wiltshire, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
7 months
since the latest rating was published.
133 of 151
rated care homes in Wiltshire are rated Good, like this one.
Holly Lodge: inspection record
Rated Good in March 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Callisto Good, 0.4 miles away
- G 1 Stratton Road Good, 0.5 miles away
- G Innovations Wiltshire Limited - 20 Stratton Road Good, 0.5 miles away
- G Innovations Wiltshire Limited - 27 Stratton Road Good, 0.5 miles away
- G 50 Broadfields Good, 0.5 miles away
What inspectors found
From the Care Quality Commission's assessment published 3 March 2026 (assessment visit 6 January 2026). Quoted under the Open Government Licence.
Date of assessment 22 to 29 January 2026. The service is a care home with nursing care that provides support for up to 18 people with a learning disability. At the time of the inspection there were 17 people who were receiving support.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed autistic people and people with a learning disability respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. This was the first inspection of this service as there had been a change of provider in 2024.
The service was managed by an established management team made up of a Registered Nursing Service Manager, Deputy Nursing Service Manager, Service Coordinator, Assistant Service Coordinator and Domestic Services manager. The team of leaders had oversight of the service and led staff with care and consideration of their needs.
Staff told us leaders were supportive and knowledgeable. They felt happy to approach them to discuss any issues they may identify.
People were supported safely by staff that knew them well. Staff ensured people’s complex health needs were appropriately supported. Health and social care professionals told us staff worked proactively with them to ensure best outcomes for people. Staff could discuss clearly how best to support people and demonstrated a good knowledge of people needs. However leaders could not always demonstrate that staff were up to date with all mandatory training.
The service building needed updating. This had been identified by the new provider who demonstrated they had a schedule of works to ensure improvements were made. This was in progress at the time of the inspection.
Medicines were not always managed safely. We saw some people’s medicine records were not always appropriate or up to date. Management audits had not identified these shortfalls.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This is the first assessment for this service since its registration under a new provider. This key question has been rated good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this service since its registration under a new provider. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This is the first assessment for this service since its registration under a new provider. This key question has been rated good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this service since its registration under a new provider. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this service since its registration under a new provider. This key question has been rated good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Amanda Maloret
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Milestones TrustBrand: Milestones Trust
- Ownership type
- Organisation
- Companies House number
- 02011021 (opens Companies House)
- Charity number
- 294377
Milestones Trust runs 36 services, all in the South West. 33 are rated Good or Outstanding, 2 are rated Requires improvement or Inadequate and 1 has no rating yet.
Other services run by Milestones Trust
- O Mayo House Outstanding. Care home, South Gloucestershire
- O Milestones Supported Living Service Outstanding. Home care, South Gloucestershire
- G 120 Furber Road Good. Care home, Bristol
- G 12A Masefield Avenue Good. Care home with nursing, Swindon
Getting help from Wiltshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Wiltshire Council
- Ask for a care needs assessment
- Phone: 0300 456 0111, Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4pm
- Contact adult social care online
- Support for carers
- Paying for care: Wiltshire Council
Checked on the council's website, November 2026.
Common questions
- Does Holly Lodge provide nursing care?
- Yes. The Care Quality Commission lists Holly Lodge as a care home with nursing.
- How many beds does Holly Lodge have?
- The Care Quality Commission's register lists 18 beds at Holly Lodge.
- When was Holly Lodge last inspected?
- The Care Quality Commission's latest rating for Holly Lodge was published on 3 March 2026.
- Who runs Holly Lodge?
- Holly Lodge is run by Milestones Trust. It runs 36 services, all in the South West.
- What is Holly Lodge's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 3 March 2026.
Contact
- Phone
- 01672 569950
- Address
- Old Hospital Road, Pewsey, SN9 5HY Map (opens Google Maps)
Compare nearby
- G Callisto Good, 0.4 miles away
- G 1 Stratton Road Good, 0.5 miles away
- G Innovations Wiltshire Limited - 20 Stratton Road Good, 0.5 miles away
- G Innovations Wiltshire Limited - 27 Stratton Road Good, 0.5 miles away
- G 50 Broadfields Good, 0.5 miles away