Woodlands Residential Care

We found the following examples of good practice.

We observed staff undertaking activities with people and getting ready for a party. We observed how the home was going to facilitate this in a safe way for residents and staff. We observed people moving about the home freely and safely, maintaining social distance.

Residents were able to spend time seeing and speaking to their visitors in different ways. On-site visits were facilitated by pre-booking and visitors went straight to people's rooms. They did not interact with any other people at the home and visiting times were not restricted. There were also extensive gardens where visits could take place when the weather allowed.

The home monitored the vaccination status of residents and staff and undertook risk assessments where staff had exemptions. The majority of staff and residents had been vaccinated and had received their boosters. COVID-19 testing was undertaken twice weekly by all staff and lateral flow testing was required before each shift. Staff were incentivised to cover, and the use of agency staff was kept to a minimum.

Stocks of appropriate personal protective equipment (PPE) were well-maintained and staff used and disposed of it correctly. Staff had been trained in infection control practices.

The five questions we ask about services and what we found