Eversley Rest Home

This inspection was completed to follow up on concerns from our last inspection. As a result we looked at the safe and well led quality statements only. At our last inspection the service was in breach of legal regulations regarding keeping people safe, the physical environment and checking the quality of care. At this inspection the service had made improvements and was no longer in breach of legal regulations.

The provider identified potential risks with the physical environment and took action to reduce the potential for harm. People were safe from avoidable harm and were supported by staff who understood and managed risks. People were protected from the risk of ill treatment and abuse as staff had been trained to recognise when something was wrong and knew what to do. The management team had effective quality assessments in place to identify and drive improvements.

People were supported by enough staff who had been safely recruited. Staff received training specific to those they supported. This included specific dementia training and learning disability and autistic spectrum awareness training. People received their medicines as prescribed.

Staff made sure people understood their care to enable them to give informed consent. Staff involved those important to people and took decisions in people’s best interests where they did not have capacity.

Staff felt supported to give feedback and were treated equally, free from bullying or harassment. Staff understood their roles and responsibilities.