Rated Care Homes

Dorking Manor

G

Good

Rated on

Rating from the Care Quality Commission.

At a glance

  • 1 rating

    Only one rating on record, so there is no trend to show yet.

  • 1 month

    since the latest rating was published.

  • 234 of 302

    rated care homes in Surrey are rated Good, like this one.

Dorking Manor: inspection record

Care home with nursing, 76 beds, Surrey

Rated Good in September 2026.

Dorking Manor: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

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  3. G
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  4. G
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What inspectors found

From the Care Quality Commission's assessment published 28 September 2026 (assessment visit 16 July 2026). Quoted under the Open Government Licence.

Assessment date: 9 September 2026

Dorking Manor is a purpose built care home providing personal care and accommodation for up to 76 people. This included people with health conditions, frailty or living with dementia. At the time of our visit, staff were providing care to 44 people. This is the first assessment for this service which registered with CQC in 2024.

  • Safe Good
  • Effective Good
  • Caring Good
  • Responsive Good
  • Well-led Good
Read the rest of CQC's summary

The service was well managed and the registered manager was responsive to safeguarding concerns, although we found there was some inconsistency in their understanding of when matters should be notified to CQC. While some notifications had not been submitted, other notifications and safeguarding concerns had been appropriately reported.

Staff provided kind, individualised care to people and ensured that people remained well through good links with external healthcare professionals.

Accidents and incidents were recorded, reviewed, lessons learnt and outcomes shared with the whole staff team. Staff understood when to whistleblow or report a safeguarding concern to the relevant authority and they told us they would have no hesitation in speaking up.

People’s medicines were managed well and staff received relevant support and training. Staff were recruited through safe processes and our observations were there were sufficient staff on duty during the day.

The service had developed good links with professionals and the local community and they sought people’s views and feedback through meetings and forums.

The registered manager held a service improvement plan to help with their oversight and where actions were identified through audits these were logged and addressed.

Staff understood the principles of the Mental Capacity Act 2005 and sought people’s consent prior to providing care.

Staff also understood the need to treat people equally and without discrimination. They knew people well and recorded relevant information about people to help ensure person-centred care was provided.

  1. Safe

    Good

    Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.

    This is the first assessment for this newly registered service. This key question has been rated Good

    This meant people were safe and protected from avoidable harm.

  2. Effective

    Good

    Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.

    This is the first assessment for this newly registered service. This key question has been rated Good.

    This meant people’s outcomes were consistently good, and people’s feedback confirmed this

  3. Caring

    Good

    Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.

    This is the first assessment for this newly registered service. This key question has been rated Good.

    This meant people were supported and treated with dignity and respect; and involved as partners in their care.

  4. Responsive

    Good

    Responsive – this means we looked for evidence that the provider met people’s needs.

    This is the first assessment for this newly registered service. This key question has been rated Good.

    This meant people’s needs were met through good organisation and delivery.

  5. Well-led

    Good

    Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.

    This is the first assessment for this newly registered service. This key question has been rated Good.

    This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.

Questions to ask when you visit

  1. Ask how nursing cover works at night and at weekends.
  2. Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
  3. Visit at different times of day, including a mealtime.

Registration details

Registered manager
Mantee Dudhee
Registered with the CQC since
What it provides
Care home service with nursing
Who it supports
Dementia, Older People, Physical Disability, Sensory Impairment

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Provider
Hamberley Care FV (Dorking) LimitedBrand: Hamberley Care Homes
Ownership type
Organisation
Companies House number
11926299 (opens Companies House)

Getting help from Surrey County Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Dorking Manor provide nursing care?
Yes. The Care Quality Commission lists Dorking Manor as a care home with nursing.
How many beds does Dorking Manor have?
The Care Quality Commission's register lists 76 beds at Dorking Manor.
When was Dorking Manor last inspected?
The Care Quality Commission's latest rating for Dorking Manor was published on 28 September 2026.
Who runs Dorking Manor?
Dorking Manor is run by Hamberley Care FV (Dorking) Limited.
What is Dorking Manor's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 28 September 2026.

Contact

Phone
01306 773973
Address
Ridgeway Road, Dorking, RH4 3AY Map (opens Google Maps)
Read the full inspection report (opens the Care Quality Commission website)

Compare nearby

  1. G
    Nower House Good, 0.1 miles away
  2. –
    Garth House Not yet rated, 0.3 miles away
  3. G
    Tuscany House Good, 0.3 miles away
  4. G
    Rose Hill Nursing Home Good, 0.6 miles away
  5. –
    Stanecroft Not yet rated, 0.8 miles away

See all care homes in Surrey

See all care homes in Dorking