Rated Care Homes

Nower House

G

Good

Rated on

Rating from the Care Quality Commission.

At a glance

  • 5 ratings

    Its last inspection improved it from Inadequate to Good.

  • 4 years

    since the latest rating was published. A rating this old may not show how the service is today.

  • 234 of 302

    rated care homes in Surrey are rated Good, like this one.

Nower House: inspection record

Care home, 44 beds, Surrey

Rated Good in January 2023, up from Inadequate.

Nower House: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Compare nearby

  1. G
    Dorking Manor Good, 0.1 miles away
  2. G
    Tuscany House Good, 0.2 miles away
  3. –
    Garth House Not yet rated, 0.3 miles away
  4. G
    Rose Hill Nursing Home Good, 0.5 miles away
  5. –
    Stanecroft Not yet rated, 1 mile away

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See all care homes in Dorking

About the service

From the Care Quality Commission's inspection report published 5 January 2023. Quoted under the Open Government Licence.

Nower House is a care home providing personal care to people with a variety of health needs including people living with dementia. Nower House supports up to 50 people in one adapted building. At the time of our inspection there were 24 people living in the home.

What inspectors found

People were supported by kind and caring staff and were treated with dignity. Staff encouraged people to be as independent as possible.

Read the rest of CQC's summary

People received support with medicines and there were enough staff to meet their needs. Staff followed safe infection control practises and all relevant personal protective equipment (PPE) was seen to be used. Risks to people's safety were managed well and frequently reviewed.

People received support with maintaining a balanced diet and the registered manager and the management team completed thorough assessments prior to people moving into the home. This ensured they could meet the needs of all people living in the home.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

People had access to activities they enjoyed. Staff followed care plans that were personalised to people's needs and choices.

The registered manager and the provider completed thorough audits. These ensured the safety and effectiveness of the care. People and staff felt supported by the management team and there was an inclusive culture at the home.

Questions to ask when you visit

  1. The last rating is 4 years old. Ask what has changed since then.
  2. Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
  3. Visit at different times of day, including a mealtime.

Registration details

Registered manager
Lisa Sparrow
Registered with the CQC since
What it provides
Care home service without nursing, Domiciliary care service
Who it supports
Dementia, Older People, Physical Disability, Sensory Impairment, Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

1 inspection report, latest 5 January 2023. The reports are on the Care Quality Commission website.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Provider
Abbeyfield Wey Valley Society LimitedBrand: Abbeyfield Society
Ownership type
Organisation
Companies House number
10259078 (opens Companies House)
Charity number
1168173

Abbeyfield Wey Valley Society Limited runs 7 services, all in the South East. 6 are rated Good or Outstanding and 1 has no rating yet.

Other services run by Abbeyfield Wey Valley Society Limited

  1. G
    David Gresham House Good. Care home, Surrey
  2. G
    Hatch Mill Good. Care home with nursing, Surrey
  3. G
    Maitland House Good. Care home, Reading
  4. G
    Ridgway Court Good. Care home, Surrey

See all 7 services run by Abbeyfield Wey Valley Society Limited

Getting help from Surrey County Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Nower House provide nursing care?
No. The Care Quality Commission lists Nower House as a care home without nursing.
How many beds does Nower House have?
The Care Quality Commission's register lists 44 beds at Nower House.
When was Nower House last inspected?
The Care Quality Commission's latest rating for Nower House was published on 5 January 2023.
Who runs Nower House?
Nower House is run by Abbeyfield Wey Valley Society Limited. It runs 7 services, all in the South East.
What is Nower House's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 5 January 2023.

Contact

Phone
01306 740076
Address
Coldharbour Lane, Dorking, RH4 3BL Map (opens Google Maps)
Read the full inspection report (opens the Care Quality Commission website)

Compare nearby

  1. G
    Dorking Manor Good, 0.1 miles away
  2. G
    Tuscany House Good, 0.2 miles away
  3. –
    Garth House Not yet rated, 0.3 miles away
  4. G
    Rose Hill Nursing Home Good, 0.5 miles away
  5. –
    Stanecroft Not yet rated, 1 mile away

See all care homes in Surrey

See all care homes in Dorking