Langley Lodge

The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service received planned and co-ordinated person-centred support.

People were safe with the minimum restrictions necessary. Care plans and risk assessments were extremely detailed and helped to reduce the risk of avoidable harm. Positive risk-taking promoted people's independence. Staff empowered people to live fulfilling lives.

The staff were strong advocates for people and endeavoured to access the best possible support available. They were tireless in this respect and treated people like family. This meant people received timely care and support from health professionals and other agencies, which had a positive impact on their lives.

Staff treated people with dignity and respect. Staff treated people as individuals and used a strengths-based approach which focused on people's abilities and promoted their independence. The service followed best practice guidance to ensure a high level of care provision.

The service provided support to enable people to access a wide variety of activities. Staff continually searched for new ideas and opportunities and encouraged and reviewed. This included new activities, new sensory items and increased access to activities that people had enjoyed.

Staff supported people to have maximum choice and control of their lives and supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

The service applied the principles and values of Registering the Right Support and other best practice guidance. These ensure that people who use the service can live as full a life as possible and achieve the best possible outcomes that include control, choice and independence. The outcomes for people using the

service reflected the principles and values of Registering the Right Support by promoting choice and control, independence and inclusion. People's support focused on them having as many opportunities as possible for them to gain new skills and become more independent.