Salt Hill Care Centre
- Care home
- 53 beds
- Nursing care
- Dementia care
- Registered since 2011
- Central Slough, Slough, South East
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
6 ratings
First rated Good in 2016, most recently Requires improvement in April 2025.
18 months
since the latest rating was published.
5 of 13
rated care homes in Slough are rated Requires improvement, like this one.
Salt Hill Care Centre: inspection record
Rated Requires improvement in April 2025.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Windsor Care Centre (Good, 0.1 miles away) and Stoke House (Good, 0.3 miles away).
Nearest care homes:
- G Windsor Care Centre Good, 0.1 miles away
- G Stoke House Good, 0.3 miles away
- RI Windmill Care Centre Requires improvement, 0.4 miles away
- RI Seymour House Requires improvement, 0.4 miles away
- RI Oxford House Nursing Home Requires improvement, 0.7 miles away
What inspectors found
From the Care Quality Commission's assessment published 10 April 2025 (assessment visit 10 December 2024). Quoted under the Open Government Licence.
Salt Hill Care Centre is a care home providing nursing and residential care to up to 53 adults who may be living with dementia or mental health conditions. The service also provides care to autistic people and people with a learning disability. At the time of the assessment, there were 28 people living at the service. There are 4 units, Windsor providing residential care, Hampton and Sandringham providing nursing care and Buckingham which is specialised for dementia care..At the time of the inspection, Buckingham unit was closed for refurbishment. Date of assessment 16 January to 28 January 2025.. The visit was unannounced. Our decision to inspect the service was due to concerns we had received related to the quality of care and support provided. We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. Risks in relation to people’s care and support were assessed and we observed improvements to safe and person-centred care being delivered. Improvements were also observed in regard to ensure people’s mental capacity to consent had been assessed. However, we continued to find identify concerns relating the staffing, environment, infection control and medicines management. We identified concerns with oversight and the service had not improved their governance systems. We found 1 breach of regulation as the systems and processes were not always effective in assessing, monitoring and improving the quality of the service. We have asked the provider for an action plan in response to the concerns found at this assessment.
- Safe No rating
- Effective Good
- Caring Good
- Responsive Good
- Well-led No rating
Read the rest of CQC's summary
-
Safe
No rating
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question requires improvement. At this assessment the rating has remained requires improvement. This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question requires improvement. At this assessment the rating has remained requires improvement. This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care. The service was in breach of legal regulation in relation to governance at the service.
Questions to ask when you visit
- Safe was rated Requires improvement on 10 April 2025. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 10 April 2025. Ask about changes in management and what has changed since the report.
- Ask how nursing cover works at night and at weekends.
Registration details
- Registered manager
- David Conteh
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)9 inspection reports, latest 20 September 2023. Latest assessment published 10 April 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Windsar Care Limited
- Ownership type
- Organisation
- Companies House number
- 06850067 (opens Companies House)
Windsar Care Limited runs 3 services, all in the South East. 1 is rated Good or Outstanding and 2 are rated Requires improvement or Inadequate.
Other services run by Windsar Care Limited
- G Windsor Care Centre Good. Care home with nursing, Slough
- RI Heathlands Care Centre Requires improvement. Care home with nursing, Bracknell Forest
Getting help from Slough Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Slough Borough Council
- Ask for a care needs assessment
- Phone: 01753 475111, option 1
- Contact adult social care online
- Support for carers
- Paying for care: Slough Borough Council
Checked on the council's website, November 2026.
Common questions
- Does Salt Hill Care Centre provide nursing care?
- Yes. The Care Quality Commission lists Salt Hill Care Centre as a care home with nursing.
- How many beds does Salt Hill Care Centre have?
- The Care Quality Commission's register lists 53 beds at Salt Hill Care Centre.
- When was Salt Hill Care Centre last inspected?
- The Care Quality Commission's latest rating for Salt Hill Care Centre was published on 10 April 2025.
- Who runs Salt Hill Care Centre?
- Salt Hill Care Centre is run by Windsar Care Limited. It runs 3 services, all in the South East.
- What is Salt Hill Care Centre's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 10 April 2025.
Contact
- Phone
- 01753 575150
- Address
- 16-20 Bath Road, Slough, SL1 3SA Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Windsor Care Centre (Good, 0.1 miles away) and Stoke House (Good, 0.3 miles away).
Nearest care homes:
- G Windsor Care Centre Good, 0.1 miles away
- G Stoke House Good, 0.3 miles away
- RI Windmill Care Centre Requires improvement, 0.4 miles away
- RI Seymour House Requires improvement, 0.4 miles away
- RI Oxford House Nursing Home Requires improvement, 0.7 miles away