Windsor Care Centre
- Care home
- 72 beds
- Nursing care
- Dementia care
- Registered since 2017
- Central Slough, Slough, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Its last inspection improved it from Requires improvement to Good.
15 months
since the latest rating was published.
8 of 13
rated care homes in Slough are rated Good, like this one.
Windsor Care Centre: inspection record
Rated Good in July 2025, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- RI Salt Hill Care Centre Requires improvement, 0.1 miles away
- RI Seymour House Requires improvement, 0.4 miles away
- G Stoke House Good, 0.4 miles away
- RI Windmill Care Centre Requires improvement, 0.5 miles away
- G Reach Yew Tree Road Good, 0.7 miles away
What inspectors found
From the Care Quality Commission's assessment published 8 July 2025 (assessment visit 23 March 2025). Quoted under the Open Government Licence.
The inspection of Windsor Care Centre took place between 22 April 2025 and 5 May 2025. The inspection took place due to concerns raised relating to provider oversight of the home. We did not find evidence of concern regarding the management of the home. Windsor Care Centre is a care home providing personal care and nursing to up to 35 people. At the time of our inspection there were 51 people living at the home.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
The last rating for this service (published 28 October 2023) was requires improvement and identified breaches of regulation in relation to people safe care and treatment and governance systems. At this inspection we found improvements had been made and the provider was no longer in breach of regulations.
Risks to people safety and well-being were managed well as staff had a good awareness of people’s needs. Where records showed risk management plans had not been fully updated these were rectified immediately by the registered manager. Accidents and incidents were reviewed regularly and action taken to minimise risks going forward. This had led to a reduction in the number of falls and skin injuries people experienced. The property was clean, well-maintained and good infection prevention and control measures were in place to keep people safe.
Staff received training in all areas of their role and had regular supervision to support their work and development. Care records contained detailed guidance regarding how to provide people’s care safely and in line with their preferences. Staff told us they felt supported and valued in their roles.
The registered manager had a range of quality assurance and audit processes in place to monitor the service people received. They worked collaboratively with health and social care partners to ensure good outcomes for people. Where concerns were identified these were addressed promptly and action plans developed to monitor any progress going forward.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people were safe and protected from avoidable harm.
The service was previously in breach of the legal regulation in relation to safe care and treatment. Improvements were found at this assessment and the service was no longer in breach of this regulation.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
The service was previously in breach of the legal regulation in relation to the governance of the service. Improvements were found at this assessment and the service was no longer in breach of this regulation.
Questions to ask when you visit
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Sadiya Abdi
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 28 October 2023. Latest assessment published 8 July 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Windsar Care Limited
- Ownership type
- Organisation
- Companies House number
- 06850067 (opens Companies House)
Windsar Care Limited runs 3 services, all in the South East. 1 is rated Good or Outstanding and 2 are rated Requires improvement or Inadequate.
Other services run by Windsar Care Limited
- RI Heathlands Care Centre Requires improvement. Care home with nursing, Bracknell Forest
- RI Salt Hill Care Centre Requires improvement. Care home with nursing, Slough
Getting help from Slough Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Slough Borough Council
- Ask for a care needs assessment
- Phone: 01753 475111, option 1
- Contact adult social care online
- Support for carers
- Paying for care: Slough Borough Council
Checked on the council's website, November 2026.
Common questions
- Does Windsor Care Centre provide nursing care?
- Yes. The Care Quality Commission lists Windsor Care Centre as a care home with nursing.
- How many beds does Windsor Care Centre have?
- The Care Quality Commission's register lists 72 beds at Windsor Care Centre.
- When was Windsor Care Centre last inspected?
- The Care Quality Commission's latest rating for Windsor Care Centre was published on 8 July 2025.
- Who runs Windsor Care Centre?
- Windsor Care Centre is run by Windsar Care Limited. It runs 3 services, all in the South East.
- What is Windsor Care Centre's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 8 July 2025.
Contact
- Phone
- 01753 517789
- Address
- Burlington Avenue, Slough, SL1 2LD Map (opens Google Maps)
Compare nearby
- RI Salt Hill Care Centre Requires improvement, 0.1 miles away
- RI Seymour House Requires improvement, 0.4 miles away
- G Stoke House Good, 0.4 miles away
- RI Windmill Care Centre Requires improvement, 0.5 miles away
- G Reach Yew Tree Road Good, 0.7 miles away