Grange Lea Residential Home Limited

We found the following examples of good practice.

The service followed strict visiting processes for relatives and professionals that protected people and staff from the potential spread of Covid-19 within the home. This included temperature testing, the completion of a Covid-19 questionnaire, the provision of personal protective equipment (PPE), hand washing and lateral flow testing.

People's relatives had been clearly informed of the process to be followed when accessing the home, which ensured they knew what was expected to keep them and others safe. To facilitate relative visits, a separate small building had been further developed in the garden area to ensure it was safe to use; this included an extension, with a clear screen in between the person and their relative, wipeable seating and tables and additional heating. This building was accessible without the need for relatives to enter the main building.

The premises were clean and well-maintained. Staff followed cleaning schedules to ensure all areas of the home were regularly cleaned, including high touch areas such as door handles and light switches.

Staff had received recent training in infection prevention and control, including how to put on and take off their PPE in a safe way. We saw staff wore PPE as appropriate, and regularly washed and sanitised their hands.

The five questions we ask about services and what we found