Rated Care Homes

Richmond Village Letcombe Regis

G

Good

Rated on

Rating from the Care Quality Commission.

At a glance

  • 5 ratings

    Its last inspection improved it from Requires improvement to Good.

  • 8 months

    since the latest rating was published.

  • 85 of 111

    rated care homes in Oxfordshire are rated Good, like this one.

Richmond Village Letcombe Regis: inspection record

Care home with nursing, 53 beds, Oxfordshire

Rated Good in February 2026, up from Requires improvement.

Richmond Village Letcombe Regis: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Compare nearby

  1. G
    Framland Good, 1.2 miles away
  2. G
    St Katharine's House Good, 1.6 miles away
  3. G
    OSJCT Stirlings Good, 1.6 miles away
  4. G
    Wantage Nursing Home Good, 1.7 miles away
  5. G
    Elmbrook Court Care Home Good, 1.9 miles away

See all care homes in Oxfordshire

What inspectors found

From the Care Quality Commission's assessment published 27 February 2026 (assessment visit 13 January 2026). Quoted under the Open Government Licence.

Date of Assessment: 18 November to 25 November 2025.Richmond Village Letcombe Regis is a residential and nursing home providing personal care to up to 53 older people, many of whom were living with dementia. On the day of the inspection, 42 people were being supported by the service.

  • Safe Good
  • Effective Good
  • Caring Good
  • Responsive Good
  • Well-led Good
Read the rest of CQC's summary

This inspection was prompted by concerns raised in relation to staffing, poor care and poor manual handling

At this inspection we found no evidence to support these concerns.

We were greeted warmly by staff, who were keen to demonstrate the improvements they had made to the service. The service was being managed by the head of care and the regional manager. The head of care was in the processes of registering with CQC to become the registered manager.

Care plans were clearly written, provided guidance and good examples of how people were supported to take part in day-to-day activities. Staff knew how to identify and respond to changes in people’s needs. Systems to manage risks to people were in place and provided staff with guidance on how to manage risks. The service had initiatives in place to promote and support people with their health and wellbeing and routinely monitored people’s care and treatment. Documentation around capacity was completed appropriately.

Staff understood their responsibility to report concerns about safety. There were enough safely recruited and trained staff to carry out safe care. The environment met people’s needs and staff managed the risk of infection. The home was clean and free from malodours.

Personalised care was planned through discussions with people and their relatives. The service worked effectively with external agencies and professionals to ensure people’s needs were met in a planned and timely manner.

Leaders were passionate about delivering high quality care. Regular meetings were held with staff, including supervision, handovers, and daily briefings. Staff consistently told us how they felt supported in their roles.

We observed compassionate and kind care throughout our visit. Staff told us they enjoyed working at Richmond Village Letcombe Regis and understood the importance of providing care in a person-centred way. The service had built links with community services and healthcare services such as GP’s, physiotherapists, dentists, podiatrist, and opticians.

  1. Safe

    Good

    Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.

    The service was previously registered under a different provider. The previous rating for the service was requires improvement. At this assessment, the rating has been changed to good.

    This meant people were safe and protected from avoidable harm.

  2. Effective

    Good

    Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.

    The service was previously registered under a different provider. The previous rating for the service was requires improvement. At this assessment, the rating has been changed to good.

    This meant people’s outcomes were consistently good, and people’s feedback confirmed this.

  3. Caring

    Good

    Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.

    The service was previously registered under a different provider. The previous rating for the service was requires improvement. At this assessment, the rating has been changed to good.

    This meant people were supported and treated with dignity and respect; and involved as partners in their care.

  4. Responsive

    Good

    Responsive – this means we looked for evidence that the provider met people’s needs.

    The service was previously registered under a different provider. The previous rating for the service was requires improvement. At this assessment, the rating has been changed to good.

    This meant people’s needs were met through good organisation and delivery.

  5. Well-led

    Good

    Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.

    The service was previously registered under a different provider. The previous rating for the service was requires improvement. At this assessment, the rating has been changed to good.

    This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.

Questions to ask when you visit

  1. Ask how nursing cover works at night and at weekends.
  2. Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
  3. Visit at different times of day, including a mealtime.

Registration details

Registered with the CQC since
What it provides
Care home service with nursing
Who it supports
Dementia, Older People

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Provider
Richmond Villages Operations LimitedBrand: BUPA Group
Ownership type
Organisation
Companies House number
04779288 (opens Companies House)

Richmond Villages Operations Limited runs 19 services in England, 4 of them in the South East. 15 are rated Good or Outstanding, 3 are rated Requires improvement or Inadequate and 1 has no rating yet.

Other services run by Richmond Villages Operations Limited

  1. O
    Richmond Village Nantwich DCA Outstanding. Home care, Cheshire East, North West
  2. O
    Richmond Village Northampton Outstanding. Care home with nursing, West Northamptonshire, East Midlands
  3. G
    Richmond Village Aston On Trent Care Home Good. Care home with nursing, Derbyshire, East Midlands
  4. G
    Richmond Village Aston on Trent DCA Good. Home care, Derbyshire, East Midlands

See all 19 services run by Richmond Villages Operations Limited

Getting help from Oxfordshire County Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions
Does Richmond Village Letcombe Regis provide nursing care?
Yes. The Care Quality Commission lists Richmond Village Letcombe Regis as a care home with nursing.
How many beds does Richmond Village Letcombe Regis have?
The Care Quality Commission's register lists 53 beds at Richmond Village Letcombe Regis.
When was Richmond Village Letcombe Regis last inspected?
The Care Quality Commission's latest rating for Richmond Village Letcombe Regis was published on 27 February 2026.
Who runs Richmond Village Letcombe Regis?
Richmond Village Letcombe Regis is run by Richmond Villages Operations Limited. It runs 19 services in England, 4 of them in the South East.
What is Richmond Village Letcombe Regis's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 27 February 2026.

Contact

Phone
01235 773970
Address
South Street, Letcombe Regis, Wantage, OX12 9JY Map (opens Google Maps)
Read the full inspection report (opens the Care Quality Commission website)

Compare nearby

  1. G
    Framland Good, 1.2 miles away
  2. G
    St Katharine's House Good, 1.6 miles away
  3. G
    OSJCT Stirlings Good, 1.6 miles away
  4. G
    Wantage Nursing Home Good, 1.7 miles away
  5. G
    Elmbrook Court Care Home Good, 1.9 miles away

See all care homes in Oxfordshire