Willowbank Rest Home
- Care home
- 19 beds
- No nursing
- Dementia care
- Registered since 2015
- Whittle-le-Woods, Lancashire, North West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
First rated Requires improvement in 2016, most recently Good in January 2024.
3 years
since the latest rating was published.
306 of 381
rated care homes in Lancashire are rated Good, like this one.
Willowbank Rest Home: inspection record
Rated Good in January 2024.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Hollydale Good, 0.5 miles away
- G Mapledale Good, 0.5 miles away
- G Rowandale Good, 0.5 miles away
- G Willowdale Good, 0.5 miles away
- G Leyland Lodge Good, 0.7 miles away
About the service
From the Care Quality Commission's inspection report published 17 January 2024. Quoted under the Open Government Licence.
Willowbank Rest Home is a 'care home'. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. Willowbank Rest Home accommodates up to 19 people in one building. It provides accommodation for persons who require personal care. At the time of our inspection 17 people were living in the home.
What inspectors found
Recruitment procedures were in place and were thorough. There were sufficient staff to care for people. Safeguarding training was mandatory, staff were aware of the processes to follow should they see any abuse. Risks were assessed and checked to ensure individuals safety and promoted their independence. People received their medicines safely.
Read the rest of CQC's summary
The management team at Willowbank Rest Home had auditing systems to maintain ongoing oversight and make improvements when required. Quality assurance processes ensured people were able to give their views of the service. There was a positive culture within the home. One person commented, "The staff work as a team, and this makes for a happy place. I know I can always tell the staff if I am unhappy or worried about anything." One staff member told us, "I enjoy making people happy and safe, and meeting their care needs. Staffing and management are brilliant."
People were supported to have maximum choice and control of their lives and staff supported /did not support them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Annette Pownall
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment
Inspection report
Read the full inspection report (opens the Care Quality Commission website)4 inspection reports, latest 17 January 2024. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Angel Plus Homes Ltd
- Ownership type
- Organisation
- Companies House number
- 09666140 (opens Companies House)
Getting help from Lancashire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Lancashire County Council
- Ask for a care needs assessment
- Phone: 0300 123 6720. Out-of-hours emergencies: 0300 123 6722
- Support for carers
- Paying for care: Lancashire County Council
Checked on the council's website, November 2026.
Common questions
- Does Willowbank Rest Home provide nursing care?
- No. The Care Quality Commission lists Willowbank Rest Home as a care home without nursing.
- How many beds does Willowbank Rest Home have?
- The Care Quality Commission's register lists 19 beds at Willowbank Rest Home.
- When was Willowbank Rest Home last inspected?
- The Care Quality Commission's latest rating for Willowbank Rest Home was published on 17 January 2024.
- Who runs Willowbank Rest Home?
- Willowbank Rest Home is run by Angel Plus Homes Ltd.
- What is Willowbank Rest Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 17 January 2024.
Contact
- Phone
- 01772 435429
- Address
- 42 Lancaster Lane, Clayton-le-Woods, Leyland, PR25 5SP Map (opens Google Maps)
Compare nearby
- G Hollydale Good, 0.5 miles away
- G Mapledale Good, 0.5 miles away
- G Rowandale Good, 0.5 miles away
- G Willowdale Good, 0.5 miles away
- G Leyland Lodge Good, 0.7 miles away