St Mary's Care Home
- Care home
- 54 beds
- Nursing care
- Registered since 2011
- Chester-le-Street, County Durham, North East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
8 ratings
Its last inspection improved it from Requires improvement to Good.
20 months
since the latest rating was published.
117 of 136
rated care homes in County Durham are rated Good, like this one.
St Mary's Care Home: inspection record
Rated Good in February 2025, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Durham House Residential Care Home Good, 0.1 miles away
- G Picktree Court Care Home Good, 0.3 miles away
- G West House Care Home Limited Good, 0.6 miles away
- G Lindisfarne CLS Nursing Good, 0.7 miles away
- G Lindisfarne CLS Residential Good, 0.7 miles away
What inspectors found
From the Care Quality Commission's assessment published 27 February 2025 (assessment visit 9 December 2024). Quoted under the Open Government Licence.
Date of assessment: 11 February to 18 February 2025. St Mary’s Care Home is a care home providing accommodation and nursing care to a maximum of 56 older people. At the time of our visit, 46 people were using the service. At our last inspection, we identified breaches of legal regulation in relation to person-centred care and good governance. At this inspection, improvements had been made and the provider was no longer in breach of regulations. Further improvements were needed to infection prevention control practices in bathrooms regarding clinical waste, which were discussed with the provider and were being addressed. Since the last inspection, the registered manager had introduced improvements to the service, including to activities to ensure people received person-centred care. An enthusiastic activities person had been recruited and a varied programme of entertainment, activities and outings was now taking place. The environment was better maintained, some bathrooms had been refurbished and lighting in areas improved. Further areas of improvement in these areas, identified at inspection, including to ensure people’s safety, were addressed immediately. Improvements had been made to records including staff recruitment and medicines records to ensure people received safe care. Care records were in place to ensure staff had guidance to meet people’s needs in a person-centred way. We advised more regular evaluation of all care plans. Risks to people had been assessed and care plans were in place to help mitigate risks as far as possible. Accidents and incidents were investigated thoroughly The service provided rehabilitation to people discharged from hospital, to help prepare them to return home. There were sufficient trained staff who worked with other professionals to ensure people's needs were met in a safe and timely way. Staff were attentive and treated people with kindness and compassion. Governance was more robust.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the service involved people and treated them with compassion, kindness, dignity and respect. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the service met people’s needs. At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Julia Stephens
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Older People, Physical Disability
Inspection report
Read the full inspection report (opens the Care Quality Commission website)13 inspection reports, latest 6 December 2022. Latest assessment published 27 February 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Carewell (Health Care) Limited
- Ownership type
- Organisation
- Companies House number
- 02322360 (opens Companies House)
Getting help from Durham County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Durham County Council
- Ask for a care needs assessment
- Phone: 03000 267 979
- Contact adult social care online
- Support for carers
- Paying for care: Durham County Council
Checked on the council's website, November 2026.
Common questions
- Does St Mary's Care Home provide nursing care?
- Yes. The Care Quality Commission lists St Mary's Care Home as a care home with nursing.
- How many beds does St Mary's Care Home have?
- The Care Quality Commission's register lists 54 beds at St Mary's Care Home.
- When was St Mary's Care Home last inspected?
- The Care Quality Commission's latest rating for St Mary's Care Home was published on 27 February 2025.
- Who runs St Mary's Care Home?
- St Mary's Care Home is run by Carewell (Health Care) Limited.
- What is St Mary's Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 27 February 2025.
Contact
- Phone
- 0191 389 0566
- Address
- Church Chare, Chester Le Street, DH3 3PZ Map (opens Google Maps)
Compare nearby
- G Durham House Residential Care Home Good, 0.1 miles away
- G Picktree Court Care Home Good, 0.3 miles away
- G West House Care Home Limited Good, 0.6 miles away
- G Lindisfarne CLS Nursing Good, 0.7 miles away
- G Lindisfarne CLS Residential Good, 0.7 miles away