Mapleton Road

Mapleton Road is a residential care home providing personal care to up to 24 people. The service provides support to older people some of whom maybe living with dementia. At the time of our inspection there were 22 people using the service. The care home accommodates 22 people across two separate units, each of which has separate adapted facilities. Both units specialise in providing care to people living with dementia.

The service kept people free from harm as much as possible including the spread of infections. Staff were confident in how to manage safeguarding concerns and how to raise them. People had risk management plans in place and staff understood people's needs. We observed some poor moving and handling procedures, we have made a recommendation about moving and handling. Medicine was managed safely. Staff were recruited safely. There was a system in place to learn lessons when things went wrong.

People had up to date care plans and guidance was available for staff to follow should they need it. People had enough to eat and drink to maintain a balanced diet. Staff promoted a healthy lifestyle. People had access to health care professionals when needed. The home was adapted to support people's needs. Relatives told us the home was nice and comfortable. Staff told us they were well supported. Staff had a good induction and training program in place to carry out their role competently. The provider was working within the principles of the Mental Capacity Act.